4 years ago
We visited Redmond kids dentistry last week. The r...
We visited Redmond kids dentistry last week. The reason we chose this clinic was due to great ratings and the convinient location. We got an appointment in the afternoon and the check-in process was swift. Dr. Merchant diagnosed my daughter's ailment correctly. The toy vending machines get children excited to come back. Reason for taking away 2 stars:
1. Like previous reviewers have mentioned, I find it inconvenient that they prefer to book afternoon appointments mainly. With younger children (toddlers in particular) it's preferable in the morning as they have enough energy and will have higher tolerance for time consuming treatments/x-rays. I can see scheduling being even more difficult for school aged children who have a tighter schedule to adhere to. Not sure why the limited morning appointments.
2. Dr. Merchant may be a good dentist but I found her style of communication with my daughter abrasive. She seems like someone who's more comfortable communicating with adults and lacks that "inner child" or patience you need with someone under the age of 5. I find this soft skill to be important when being involved in pediatric dentistry. Dentist appointments are trying for children as it is. There was a previous reviewer who mentioned this if you scroll back. And there are detailed reviews on this matter at Yelp. Her assistant was more forthcoming.