Red Hill Pet Center Reviews

I don't tend to ever want to offer any type of reviews for Pet Centers.

Simply because I learned by having pets while living such Unnatural lifestyle, in the city and traveling etc., that this alone places huge pressure on pets.
Pets are best kept within families who have lots of their own room to roam and play and a family who cares for and loves them.

I realized that pets are not ours and often we end up doing them more harm than good.
Often we want Animals for companions because we are lonely, or for their emotional support.
We ask ourselves, 'Does my dog really love me, or does he just want me to feed him?'

Well, one thing I learned is that even dogs, who are our best friends and often stick beside us through thick and thin, tend to not be happy in situations where they can not just go poopoo and bury it outside, we have to clean it up. They want more freedom but we have to put them on leashes and tie them up when we go inside grocery stores which is traumatizing for dogs because they are predatory Animals and a leash, when left alone is a huge trauma for them as they feel very instinctually endangered in that situation.

I like Earthling Ed's youtube video on why we should not have pets. It tells us that when we have pets that they are totally dependent on Us, humans who know little or nothing about them or their needs.
Animals might just have their own ideas about how they wish to live and by owning them or buying them as pets, we take away that right to choose as any sentient being should, for themselves.
Also, that when we support breeders by buying pets, we are supporting a type of business which exploits Animals for profit. And pet stores normally do this as well.

So, rescuing Animals or helping out by purchasing Animals who have been wounded and can not be released back to the wild or were rescued for some reason tends to be the best bet.

However, after considering the state of our current situation where we are slowly replacing Animals in the production of meat for example: see, BYND meat.

And that we are supporting more awareness around the needs of Animals.
We are basically phasing out pet stores and helping breeders and pet store owners to find other work which will support their livelihoods with other types of work.
Animal sanctuaries are a great example of this.
And with growing interest in growing important protein crops for the alternative meat category, many ranchers and Animal farmers are finding they can make the money they need without resorting to cruelty practices.
Because these practices do not make anyone very happy or healthy in the long term.

So, this is one of the reasons I am giving Elvis' store 5 stars.
Because he is showing a meaningful transition for many who still need pet products but are showing a growing concern for the treatment of animals by us humans.

I love to see all of the bulk pet foods and that Elvis; the store owner is offering a wide variety of healthy options and raw and organic foods.
I loved to see that the pets he does own are well taken care of.
He provides the birds with these beautiful millet stocks which the birds can eat directly from the branch just like they would in the wild.

I love to see he has actual living plants inside the aquariums so the fish can feel more at home.

I love to see his wonderful staff like Jenna and Alaya who were both so helpful and fun to talk with about Animals.
Jenna in particular seems quite knowledgeable. She also offers wildlife walks for kids.

And I love that they care for some Animals who need some basic care when their 'guardians' are away.

Clearly, this is an unusual store and one which should be supported by us local patrons because of these many reasons.

I don't know about you, but I have never seen anything like this and am grateful for their presence in our local community of Marin.

Wonderful pet shop!!! Great customer service!!! Helpful, knowledgeable, friendly, kind..... I came from Eureka Ca and stopped in on my way to San Francisco (for doctors appt.) Left with a sweet, calm baby rat. Would visit again. Fish tanks were clean and clear. I highly recommend! Let's keep small business alive. AS FOR THE REVIEWER WITH BED BUGS, GET A NEW MATTRESS DUDE!!!

Good customer service on the phone and in store. Pretty animals and beautiful tanks, much better than Petco!

I had a dog that was getting sick from her dog food. Vets were useless and getting rich from my repeat visits. The guys at Red Hill Pet Center knew exactly what to do and suggested Canidae. Not too expensive, but real, actual food. The dog is healthy again. My advice is to avoid the large corporate pet centers and go with locally owned businesses, where they have more control over what they sell and give to our pets.

The sign outside the door says it opens at 10! It s 11:35, I just got here because I DESPERATELY need food for my lizard and the store is not open!!!! This is the Third time this happens to me! I drive all the way from my house, stop everything I m doing based on their hours and they DO NOT FOLLOW their hours!! The animals inside of this store are all in TERRIBLE care, everything stinks, it s dirty and dark and disorganized and the service sucks!! We NEED a store like yours in the Marin area but not like this!!! What s the point of having a store with live food around if you re never freaking open??????? I am done giving this store money

This is a great store with a variety of holistic and nutritious foods. Elvis Johnson the owner is very helpful snd extraordinarily knowledgeable about so much when it comes to pets of all kinds. Please support this store because it is a true mom and pop establishment threatened by the larger pet food store chains.

Great local store with everything from crickets for our lizard, high end dog food to chicken feed. And if they don t have it in stock, they will order it for you. Owner and staff are knowledge and helpful. We have 6 pets plus chickens, so they are a life saver. Support a local business today!

Elvis is great! If they don't carry what you need, they will order the items for you with only a few days turn around time.
Fantastic service

My daughter and I have been visiting this place for years but we had no idea how biased the staff are towards Vegans & Vegetarians (my daughter and me being).

We were looking for rats and birds but were told by a 'know-it-all' loser named John or Shawn when we asked about what to feed them, he claims all birds are carnivores, and that us vegans are horrible to just feed them seeds.
How dare this guy come off as if he knows what to feed these animals and to not be fired for passing off such medical/nutritional advice without a degree!

The rest of the staff are pretty nice though, but we have come in to see them eating chicken while chickens are there and they all eat horribly are in very bad health and it is a disgrace to this otherwise cool place.

I've been meaning to do this review for awhile now.

The place is also very dirty. Well, we plant based folks know that as goes the food we eat is as goes the environment we live in (they mirror each other).

I do not recommend this place to any of my plant based friends.
The owner is dirty too but he seems more cool than that nasty staff member Shawn/John who looks like a low life who has no goals or aspirations clearly, who insists on bringing everyone DOWN with his obvious sinking ship!
Plus, the guy is always unkept, overweight, a jerk to the customers, a know it all and a LIAR when it comes to what ANIMALS should eat.
It's obvious that he is not fit to work in a pet store and should get off the cheetos & smoke.

I was swooping a pinky mouse for my friend. I called before coming. First they "didn't have any" then at the last second they were like "oh, we have frozen ones". I said that was what I was looking for and asked how much. They said "99 cents". I went there because it was on way to where I was already going, and petco (where they are definitely a dollar) was a little out of the way. When I arrived, the girl insisted the price was a few cents shy of $2.70. She kept asking probing questions like she was trying to figure out who misinformed me... But the trippy part is the more she talked the more I was pretty sure it was her voice on the phone earlier. I paid their excessively padded price because I was in a hurry at that point. I was interested in talking with them about aquariums but I'm not going back to a place I can't trust.

Always accommodating and proactive about getting back to you for services you requested.

I love the fact that they will special order items that they dont normally carry in stock so I can shop there instead of spending money at a chain pet store or one where they pick and choose which customers matter. Everyone here is extremely nice and very knowledgeable.
There is a little bit of everything in this shop...and if you can't find what you're looking for, just ask. If they can get it in...they will!

Such a great gem for all pet needs. Best part is the incredibly engaging, educated and passionate staff!

I have found little bed bugs on my hands and above my waistline everytime I have been to this store and I d strongly insist that an exterminator comes through and takes care of the problem.

Place has a lot of stuff, but is shabby and needs re-arranging.

Small but packed with a lot of premium pet food choices. locally owned \operated. If they don't have what you're looking for, ask Elvis to order it for you!

Small neighborhood pet store. They have mice, crickets and mealworms. Quite a few fish tanks with different kind of fish.

I think they do a lot of pet sitting of lizards, hamsters or birds during summer months for folks who s out of town.
I have asked many questions to 2 different owners (?) about our leopard gecko. And I always got helpful answers.
I hope they will survive this period of SIP as their business is slow but perhaps folks thinking of an adopting a lizard or a bird, this might be a good place to visit and purchase one.
If you opted stop having an aquarium or other cages pets, they might be able to reuse the supplies, so give them a call and donated to them for a proper recycle/reuse.

One of the last remaining independent pet shops. Knowledgeable staff, nice hamsters.

Clean, organized, and the man who runs it is very nice and very helpful.

Always impressed with the knowledge and helpfulness of the staff!

I have shopped at this pet store since it was actually at Red Hill Shopping center. YEARS I have bought supplies from here. I sent my daughter there to pick up supplies for our pets. She said upon entering that the counter person was not wearing a mask. She felt uncomfortable and left. Today I called ahead of time and inquired if they were wearing masks and if they had the supplies we need. I was assured twice by both of the people there they would be wearing masks and that they had what we needed. I arranged for curbside pickup and wouldn't you know it, when my daughter arrived the second time the guy still weren't wearing a mask! I'm sorry to say this will be the last time we buy from this store. If you are going to explicitly lie to me twice, I won't be giving you my business.

Animal feed for: Chickens, birds, dogs, cats, rats, mice, fish. They sell bearded dragons, rats, mice, fish, birds, frogs.. Organic food available. Special items a little pricey. Staff very helpful. When I purchased a lot of things, it took a while because they had to punch everything into their iPad.

Great neighborhood pet store with very experienced employees