Deplorable welcome, unfriendly switchboard operator. I ask for information, and that I am especially not redirected to the CROUS. She gives me a number, making sure it's not the CROUS number. I call, and, as I expected (the number told me something), it was a lie. Well done, a fine example of professionalism. Next time, if we bother you, don't hesitate to say so up front. Too bad we can not put a 0, it does not deserve more.
Good advices, very satisfied call for informations and the person a talked to was very nice and gave me more informations about what I wanted.
Deplorable
It is disgusting to see how much public money pays people to do nothing, if you ever need to call on them, ask rtt and arm yourself with patience !!!
It refers you to other services simply because they are not doing their job properly
Call today (Friday March 26 at 9:00 am) to get information following a covid case report for my child, the switchboard operator was very kind and very attentive to my request. She was able to give me the right phone number to solve my problem (many phone numbers were given to me by the Ars). Thank you Madam for your kindness!
I put 1 because we can not put 0.
I called to get information, already 20 minutes before being answered, and once the person picks me up I ask my information, she answers mm and gives me back on the standard, without telling me if she will go inform or not. I heard 10 minutes more, but no answer. Then I send an email, it's been over a week I'm still waiting for an answer. I had to call another academy to answer my questions.
how can we reach the rectorate and the Dif account service, we have no information ...
Thank you for your reply.
In addition, I did not know but it is possible to obtain his certificate of success from the BAC on the site of the public service, it's great, I just did it.
ac-amiens.fr