Rama Gardens Hotel- Bangkok Thailand Review

The hotel is a bit old but is in good shape. Their massive garden is definitely their main selling point. The epidemic almost emptied the hotel (Jan2020).

Rama Gardens Hotel Bangkok

The luxurious Rama Gardens Hotel Bangkok and Convention Center is the newest resort to distinguish Bangkok as a premier vacation destination .. To ensure a valuable vacation luxury,Rama Gardens Hotel Bangkok provides elegant accommodations, Thai gourmet culinary dining experience, friendly butler concierge services, and a cutting edge convention center make Rama Gardens Hotel Bangkok an ideal choice for leisure and business travelers

During covid, I can understand the hotel is reducing expenses. But it turns a result that the hotel is under staffed, restaurants closed (be prrpared to be hungry if you dont get to dinner before 7pm), and facilities not in services. Many staffs are impolite and rude, I can see under-staff is the reason to this. Only one receptionist, she's hurrying us to checkin while a mailman is waiting, picking up in house calls... Its a chaos and she turns up rasing her voice at me for no reason. Most restaurants are closed. Ground floor's cafe have a smaller menu than a sidewalk hotdog stand. And at night, after 7pm theres no staff to serve you...
The Chinese restaurant is so chaotic in management, I waited one hr for my dimsum to be served and 1/3 of my order is missing until one kind lady care to come and clarify.
Food quality is good, but if you stay here, better be prepared with snacks because 90% room service menu is not available, and serve latest 8.30pm. coffee shop close around 9pm, but all cakes and food are gone way before that. The location of the hotel is not possible for customers without vehicle to get food from outside. I am not sure if grab food can be ordered or not, but I doubt the hotel will let drivers in.

Spacious rooms and bathrooms with regular amenities, well maintained but surprisingly the pillows were all poor quality! Also far from any shops so you have to take public transport to go out for food. Caters to mass tour groups.

Nothing special about this hotel.
I bought "seafood puffs" and cakes from their bakery shop to find at home next morning that they were puffs filled with chicken sausages! Then called them to share my experience, and they just said "sorry" & that's all.
So please be careful what you buy there. Otherwise "waste of your money"!
And one more thing: their chicken and beef items are NOT HALAL certified. So muslim people like me had to contend myself with fish or seafood, but then you get cheated over that too!..

A good hotel but restaurant is a bit high price compare with the taste

Pool is great, It is a but far from everything, but they provide transportation a certain hours to central world and other locations with pickup. The room is nice, just wish it was easier to figure out the ac and light situation during nighttime, and wish the beds had sheets.

Nice Hotel to stay. Very natural place. I stayed 5 days here. There services are best. There food and room services are good. Very delicious foods are served in breakfast and dinner.