3 years ago
Very poor customer service. I had ordered a shirt ...
Very poor customer service. I had ordered a shirt online. After 10 days of waiting, I call customer service. The person tells me that she's taking care of seeing what happened and comes back to me within 5 days. 3 days later I receive an email saying that they have received my return and that I will be entitled to a refund. I never made any feedback. The transporter never came. So I remind the customer service and all that this new person can tell me "dsl I can do nothing we must recommend on the site". The shirt is no longer on the site, I ask for a solution: "dsl I can do nothing, we have to wait until it is on the site". Knowing that they have just received my supposed return. So I don't recommend ordering from them at all.