I have been going to Raleigh Neurology/Dr. Glenn f...
I have been going to Raleigh Neurology/Dr. Glenn for a decade now and it was a great place for me when I did not have any issues and was only being seen twice a year for medication refills. However when I started having blurred double vision and dizzy issues daily they did not have time to deal with me. Nurse Mary waited four days to return my call on one occasion and several days on other occasions. I called and waited on hold to speak to someone daily to put another message in and it took them days to return my call. If you don t have an answer from the doctor the least you could do is call the patient and let them know you re working on it but not make them wonder for four days. This is also been done to me previous this issue with my levels they would not follow up in a timely manner with the results - it was not until I called them that I got the results and then when I called the receptionist said it s in the notes they did not call you and I said no. They could not figure out what was going on with me and it became a process of elimination. They couldn t get to the bottom of my issue and pushes me off on more testing to come back negative not the issue. Some of the facilities have reached out to them and have gotten no response back in regards to my results. I feel like they ve gotten too big and don t have time for their long-term old patients. They definitely made me feel like they did not care about me or my well-being. It s very disappointing to me. And if you need a quick appointment you can hang that up I got told Dr. Glenn was three months out how was I to deal with this for three months? It was not until I put my foot down and complained that she made an appointment for me. When you get into see her she takes time with you and does not make you feel rushed, but good luck getting in. She s a great doctor but obviously has to much on her plate and/or her nurse isn t doing her job. Extremely disappointed in this doctors office.