8 months ago
I recently used Rakestraw Insurance Center for my ...
I recently used Rakestraw Insurance Center for my insurance needs, and I have to say, they provided an average experience. The company website was easy to navigate, but the overall customer service fell short. While the staff was polite, I found their response time to be slow, and it took longer than expected to get the information I needed. Furthermore, the policy options offered were fairly standard, and I didn't feel like they went above and beyond to find the best fit for my specific needs. On the positive side, the rates offered were competitive, and the claims process was fairly smooth. Overall, I would rate my experience with this company as average.