About Rainbow water district
Rainbow Water District (RWD) is a special district of the state of Oregon that has been providing water and fire protection services for unincorporated areas of north Springfield for many years. The district is committed to ensuring that its customers have access to clean, safe, and reliable water at all times. In addition to supplying water and fire protection services, RWD also manages the water system for the community of Marcola under contract.
The Rainbow Water District was established in 1955 as a public agency with a mission to provide high-quality drinking water and fire protection services to its customers. Over the years, RWD has grown significantly in size and scope, expanding its service area to cover more than 100 square miles in north Springfield.
One of the key strengths of Rainbow Water District is its commitment to sustainability. The district recognizes that access to clean drinking water is essential for human health and well-being, as well as economic development. As such, RWD has implemented several initiatives aimed at conserving resources while maintaining high-quality service delivery.
For example, RWD has invested heavily in modernizing its infrastructure by replacing aging pipes with new ones made from durable materials such as PVC or HDPE. This not only ensures that customers have access to reliable service but also reduces leaks which can lead to wastage.
In addition, Rainbow Water District has implemented several conservation programs aimed at reducing overall demand on the system. These include offering rebates on low-flow toilets and showerheads as well as providing free irrigation audits for customers who want help identifying ways they can reduce their outdoor watering needs.
Another strength of Rainbow Water District is its commitment to customer service excellence. The district understands that providing high-quality customer service is essential for building trust with customers while ensuring their satisfaction with the services provided.
To this end, RWD offers several channels through which customers can reach out for assistance or information about their accounts or services provided by the district. These include a customer service hotline, email support, and an online portal where customers can access their account information and make payments.
Rainbow Water District also recognizes the importance of community engagement in building trust with its customers. As such, the district regularly hosts public meetings to provide updates on its operations and solicit feedback from customers on how it can improve service delivery.
In conclusion, Rainbow Water District is a special district of the state of Oregon that has been providing water and fire protection services for unincorporated areas of north Springfield for many years. The district is committed to sustainability, customer service excellence, and community engagement. With its focus on these key areas, RWD is well-positioned to continue providing high-quality services to its customers while ensuring that they have access to clean drinking water at all times.