RAdata, LLC. Reviews

Very professional work. The process was easy and complete.

Punctual and true to their quote. Our technician was considerate with placement which we truly appreciated! Will definitely recommend!

It's never good news to have a radon test show that it exists --especially when trying to sell your home, but RAdata has done everything possible to remediate for us, and make the home safe! Matt, the service person, and the staff at headquarters are terrific. We are very happy with them.

As a realtor, I work with contractors all the time. SEAN from RA DATA installed a radon mitigation system in my client's house. I was there for most of the installation. Sean was prompt, professional, courteous, neat and a pleasure to be around. The system was installed efficiently and with out problems. I would HIGHLY recommend.

You sent your technician Phil and I could see from the way he preceeded with the job it would turn out fine. Thanks for doing a wonderful job.
Robert G Herrmann

Very responsible staff and technicians. Lots of patience explaining the system. Very clean area after installation. Highly satisfied!

Great and efficient! Explained entire process from the first call.

Always prompt ,Well qualified staff.Consistant very competitive estimates.My go to company for water testing & treatment as well as radon testing and treatment ! Thank You !!!

We had a wonderful experience dealing with the staff at RAdata. Mike Heller took the time to explain the issue and remediation procedures. He was patient and understanding while we got additional quotes and information. The install was seamless! We are very happy with their services!!

Rohan and Shilpa Kranti

Very professional, covered everything, wore mask and work was very neat. Great job!

Awesome experience end to end, right from getting a quote to completing the installation. Highly professional and courteous staff.

Did a fast install to correct water issues and now have a passing test result to get my CO

Well water testing revealed need for corrective action. I appreciated the professional customer service and the friendly, professional and efficiency of the installer and the electrician. My compliant / suggestion for RAdata well water remediation is when an electrician is needed. Although the estimate indicates an electrician charge if needed. I was frustrated and annoyed when I learned an electrician had to come out to install a closer outlet. No problem, except when you are selling a home and closing date is approaching, the last thing you want to hear is about a 2wk wait for the electrician. Permits and approval are required for this work. The system was working day of installation(10/15/2019) via a surge protector with an 8ft cord. RAdata got an electrician out sooner than the initial date offered me, which was great. Permit approval on 10/25/19 . So my recommendation for RAdata when gathering information they ask for the measurement of the closest electrical outlet to keep the whole process running smoother. Bottom line all worked out well.

Disappointed that after the treatment plan was completed, there was no clearance bc the township can t check until it is closed

All worked out ok
Folks were quite courteous and completed the job in a timely fashion
Couldn t believe rules had changed so much in the two years since we bought and try to sell the house

Great bunch of guys. Very helpful, friendly and went the extra mile.

The whole process from scheduling the appointment to completion of the project was seamless. Overall a very good experience. Technicians Pete and Malvin were polite and professional. Will definitely use RAdata again.

Had no prior experience before with this situation. All I folks I dealt with were very helpful, professional and thorough. Finished job was cleaned-up and very neat.
At the end, pleased to learn that they adjusted estimate to actual lower cost.
I would highly recommend them.

Prompt availability to start job and good follow thru with testing and permits. Humans answer your questions!

RAdata Inc. was great from sales to installation. Sam was competitive in his pricing; Ryan and Pete did a professional installation and were excellent in describing the challenges with my particular installation. I have some knowledge about air flow dynamics and was appreciative that they took the time to explain the issues in detail before they started the work. They were honest. Sometimes hard to find in a contractor.

Prices are way to high. I've tried to find other service providers but have unsuccessful, so far.

Phil from RA data was outstanding. He explained every step and worked extremely clean. Would highly recommend them to anyone in need of a Radon Remediation system.

I have a hard time spending $350 for 10 min of labor
to change out the ultra violet light

We have used RAdata for decades and they are as prompt and professional today as they have always been.. Highly recommended

The installation was fine, EXCEPT that the drilling knocked all the efflorescence off the walls. The installers should have swept it up as part of the cleanup.
It looked as if the basement floor was covered with snow.

Very professional and went above and beyond with service> they helped me to mitigate Radon with fan install and more. Thanks.

This company is the most professional in the business. Very focused on customer satisfaction and safe living conditions for families living in homes. Knowledgable about environmental issues regarding radon in the air and water treatment. They treat you like family and make you feel important which is rare in a business or professional organization in 2014.

Very professional service render. The service tech is in time and very professional, friendly. Explained me everything in details before the work start.Highly recommend the company.

EXCELLENT!! Customer service was phenomenal. They responded very quickly to our needs based on an imminent closing date. They also were able to fix another issue quickly and easily. Price was much less than we anticipated. Highly recommend!!

Pete and Joe wasted no time knocking out the work, explained job, tested system, cleaned up and out the door.

Excellent service! Called RAdata on Wednesday and they came out Friday to replace my Radon motor. Courteous and knowledgeable service and within the price they gave me on the phone. Would highly recommend!!

Nicely installed. Knowledgeable technicians, able to answer all questions.

Our experience with this company has proven to be a good one. After a miscommunication with regard to billing of a service charge we were pleased to be refunded same with the company truly interested in addressing the issue and resolving it. Thank you RAdata.

Service is great but Service call charges are killing me. I just had service for water and I need to pay another service call for radon fan.

We contacted RAdata about installing a water treatment system in the home we recently purchased. They provided us with a detailed quote that outlined the cost of the systems (substantially more affordable than another company we contacted), as well as how the systems would function, future maintenance costs, etc. They were able to get us on the schedule quickly (within 2 weeks of providing the estimate - the other company we contacted told us it would be at least a month before they could get someone out). On the day of the installation, their technician arrived within the estimated window and efficiently uninstalled the old treatment system and got the new one up and running quickly. So far we've been very pleased with RAdata and will see them in a year for maintenance service!

Excellent and honest service.
They honor their warranty and provide speedy service

Very good customer service. Rob was very professional. Explained everything. Was quick and couteous.

Top notch company beautiful installation job. On time clean professional technicians. If you re looking for a radon system installed this is the company.

Their installation of a UV and Arsenic removal system was top-notch, very professional attention to detail. Annual service call was highly efficient and the tech (Daniel) a pleasure to deal with

RA Data did a great job fixing and maintaining my radon system. The technician was on time, courteous, and did his work quickly. Thank you for keeping my family safe in our home.

Had radon system installed in our home in finished basement. Outstanding service and work from beginning to end. Lou in the office and Tom and Rob at the house explained everything in detail. Work was done timely and professionally. Would definitely recommend them to my friends.

Easy experience helped with my well water test. Very flexible scheduling

Well, they certainly want their money right away...
It was a referral with a little bit of a discount. Cool.
The appointment set up went smoothly. I got a call to fins out there was a crawl space that needed to be cleared out so they could finish the work.
There would be no kind of price break on any of that. OK... so
I get a call from the billing dept. The credit card didn't go through.
I told them I thought they had taken a deposit and that the whole amount was above the fraud prevention limit. (Been getting hit with A LOT of bills from different people which is causing a cash flow issue in the account so i got flustered at first but then realized what had happened.)

My mistake. So I tried to work it out another way.

Could they take part today and part over the next day or two? NOPE

I told them I'd send a bill pay. They said it must be overnight-ed. I explained to them this was for my dead brother's house and I would prefer not to pay $25.00 to overnight something. NOPE

I told them that I haven't had one other company in this whole process of dealing with my brother's estate, how I have to pay things and them be unwilling to work with me. It's not like I wasn't going to pay them, I just needed a couple pf extra days for the check to get there. NOPE

The supervisor got on the phone and told me I was being unreasonable. Did I get upset? YUP.

So, being the unreasonable person I am, I've sent them their check (minus the work they were billing me for that they hadn't even done yet) which they will have suffer a couple of extra days to get.

I get it, I run a business. But a piece of advice, not working with someone in an unusual situation is NOT the way to garner goodwill with people.

Amazing customer service and technicians. Ryan was so nice and professional. He did a great job! Highly recommend.

RAData is a very professionally run company. They are prompt and know what they are talking about and what they are doing. They did not try to rip us off, which is greatly appreciated. Thank you for fixing and bringing our system to code!

DON'T USE THEM!!!! TALK ABOUT A RIP OFF! They quoted me a price and the tech added over $200 in charges that I didn't approve. Will never contact them again

Excellent work and commitment by installer and electrician

We were very impressed with the professionalism and knowledge of all the techs we dealt with. They really did an excellent job and we would highly recommend them.

They were very professional and knowledgeable. They did a great job updating my Radon system. I would use them in the future.

Professional and prompt arrival for appointments, RA Data's technicians are great. The courtesy call to remind of the appointment is also helpful and appreciated. In todays world, customer service is often overlooked. Not so with RA Data.

They are doing an excellent job getting the house ready to close on time.

Great company and continuing service. We ve got well water that needs a lot of conditioning to be potable and safe for bathing our family. RAdata set us up with a complete whole house water filtration system that s got us off expensive Poland Spring deliveries and back to being self-sufficient and safe.

Quick, professional, and personable service. Explained what was going on and was able to quickly overcome a few quirks we ran into as the system was being installed. Highly recommend for anyone looking for radon remediation services!

Phil the Technician was Awesome . Very Professional , Clean , Helpful . Great Company , Great Service .

Very professional work. Contact with me as customer excellent.

I was able to make all the arrangements for radon remediation on the phone. The manager explained in detail the entire process and answered all of my questions. Cost was discussed and agreed upon, and a schedule set. More than sufficient information was sent electronically for my consideration, as well as the initiation for contract. The tech arrived on time. He was professional, courteous, neat, and I found out by observation, a crackerjack mechanic. And to boot, He worked as efficiently as anyone I've seen work. The finished installation was neat, unobtrusive, all lines plumb and level, all joints neatly and completely sealed, and the test 'draft' for evacuating the sub-floor gasses surprised me as to the volume displaced. The fan is as quiet as a mouse! I received great warranties on the work, equipment and performance. All in all, a very positive experience. I unconditionally recommend this firm for residential radon remediation. And I would strongly recommend them for all types of remediation beyond my immediate experience.

All of the staff and technicians were great to deal with. They were knowledgeable, understanding of our needs and conducted everything in a timely manner. I would definitely recommend RAdata.

Very professional company! The technician who came to my house, Matt, was very knowledgeable and did everything really professionally and cleanly. Great company! Very impressed

Good experience with RAdata, Inc. They were on time as scheduled and completed the work in a timely manner.

Professional and courteous, promptly showed up and got to work, explained the system that was installed, and did a nice job overall.

I would give them no stars if I could.

Before we bought our house in 2010, the home inspector told the old owner they needed a Radon System in order to sell their home. RAData unfortunately improperly replaced the sump pump that had a 30' hose that pointed to the street with their own and capped the sump pump with a huge protruding lid rather putting in a proper inset lid with a drain for a floating slab basement. Their excuse is that they only carry one kind of lid.

So we had them install a drainger in the floor that they never connected to the channel around the floating basement that I didn't want. It also stood up 1/4" out of the cement floor and he charged my wife $80. To fix this, I asked them to come out modify their "not so floating slab basement friendly sealed lid" that lets any water in the sump from above & install a drainger in the lid and take out the old drainger out of the floor. Their amateur hack worker nailed 2 Pine 2x4's in the concrete to hold a piece of plywood with a drainger in it. Pine rots when exposed to water and moisture, anyone who is experienced in buying wood knows that. They charged me $390 for a crappy job. I called and his supervisor right after he left and the supervisor had to come out & fix his mistake. He gave me a hard time about fixing or taking out the $80 drainger that was sticking out of the floor. He chiseled it with his power tool to make the lip of the hole lower instead of filling it with concrete to the way it was. He had an attitude and snarky when he was done by saying, happy now?

A year later, we had an issue during hurricane Irene. When the pump was installed before we bought our home from them, it was never tested. It had not run all year because of a lack of excessive water. The water pumped out OK, but the pipe going out of the house is sloped upward where the water is staying in the pipe exposed to the elements outside. Water was leaking in the basement from the gasket on that pipe & that is how I noticed. Water as soon as it was pumped outside was coming back into the basement just feet away near footer at the same time the pump was active.

On, May 2, 2012, I called the owner and insulted to me over the phone with his snarky condescending tone after I drew them a professional looking diagram of the problem and how it should be fixed, he called it a silly drawing and said the whole office had a good laugh when passed around. Stupid Jackass! The owner believes a 20 inch long pipe coming out of our foundation sloped upward and pointing at our neighbors house instead of the street is standard, meanwhile the NJ EPA says nothing about restoring to what you disturb, but because of the lapse in code any company has to go to National EPA Standards instead, which says if a company disturbs other functions of the house like a sump pump with piping to install a Radon System, they have to put the other functions back to the way it was. They didn't!!! The pipe should have been 20+ feet away from the house and not 20 inches they call standard. They want the customer to pay for their mistakes and take advantage of first time home buyers like us who didn't pick them to do the Radon System, the old owner took care of that. RAData refuses to come back anymore if any of their parts fail.

I corrected their problem with connecting the 2" pipe out of the foundation to a drain pipe I installed underground to my downspouts and had Professional Plumbing and Heating fix their improperly pitched pipe out of my wall to slope downward out of my house. Stay away from RAData!

Excellent company! You call their number and an actual person answers the phone and directs you to the associate that you need to speak to. Everyone was so knowledgeable and helpful. I highly recommend.

They scare and intimidate their customers when the radon levels r absolutely minuscule, because the only thing they care about is to sell u the most expensive anti-radon system.

Technician who came to repair fan was outstanding polite, thorough, and timely. Customer service was prompt and courteous.

Do not leave your home with this company installing the system. I left the tech behind after I was given a quote over phone . Which I told them I had a water proofing system Installed and base board material was used in system. Tech gets to home explain he might have to seal this there might be an additional charge. I said call me before doing anything more the. What the contract was. I come home see him in basement caulking base boards. I asked him why I was not called ? He stated this would not pass the town inspections for permit. There was an additional charge of almost 500 dollars. Then my carbon test to retest failed I was charged an additional 18-19 dollars. There was never a permit pulled or required. Tech lied to my face.

Technician was efficient, knowledgeable and provided a excellent service call

RAdata, Inc. Is a great company, everything was done with professionalism. I thank you everybody who were involved on this project. Thank you again.

Matt was very professional and explained everything. He cleaned everything up whatever mess there was.

5.0 star rating 11/13/15
RaData (Sam) and his technicians did an outstanding job advising, explaining, and installing a radon mitigation system for us. Sam invested the time needed to help with the decisions that needed to be made. I very much appreciate the quality of the work, attention to my concerns and the care taken. 5 Stars without reservation!

Nice Clean installation. The installer was great, helpful, and did a clean job,

I was close to my closing date to sell my home. We failed our water test due to bacteria. They came and installed an ultraviolet light in house by well tank in two days. Water tested again and past for drinking water. Closing date postponed just 1 week. I highly recommend RAData!

courteous, on time. took care of the problem cleanly and neatly. Technician Ryan was great at explaining things, cleaned up. all very professional.

The work was performed in a very professional manner. The system was installed without a hitch and is working perfectly. Thanks for your attention to all the details. Definitely will recommend your company

Knowledgable and clean full turn key solution for radon remediation. Couldn't ask for more!

The two men worked well together, the job did not take long at all.
The only problem I had was one of the men asked to use the toilet of course I said say.
The problem I had is he didn't flush, maybe in his home they don't flush when it's only #1 and that's ok for those who believe it's not necessarily needed, it my home it's WE FLUSH

Pete was a helpful and kind technician. And communicating with the rest of the staff was pleasant and productive. A good company experience all around.

Great Co. Who sells and installs at a very good price.

I previously left a negative comment, but RAdata stepped up to the plate and I stand corrected.

My system is working perfectly and thanks to them, our water is safe for our family

Doing this remotely from new home, the technician was great , explaining what was needed and why. Answered all my questions ( three phone calls worth) and never was abrupt or annoyed. Great service.

Ryan took care of remediation and left me with no worries b6 the time he was finished

All the staff that I dealt with at RA Data were super efficient, friendly and informative regarding all the procedures.
I got calls the day before confirming the appointment and also got a call from Rob letting me know that he was on his way the day of the project. Again, both were very polite and friendly.
Rob was very polite, knowledgeable and explained what he was doing. And everything was cleaned up well after the project was completed.
In talking to all the different staff members, I had a definite sense of confidence in this company and would highly recommend RA Data to anyone who needs the types of services that they offer.

I am up in the air on RA Data. They have good procedures and processes in place to offer a great service. I buy and flip houses for a living so I have used them several times. I have always been happy with them. When I bought the home I live in, it was determined that I would need a radon system installed and I knew who to call from all my past experience. So, I had a radon system put in May of 2013.. Around 12/20/15 My system starts making a whining sound. I called RA DATA and they sent a technician the next day! The technician came out and diagnosed the problem as the bearings went bad in the fan unit. Great... Its under warranty... Why then do I have to pay $180 for a service call? Not a good way to do business. DO you get charged when your car is repaired under warranty? NO. ITS NOT RIGHT. I called and talked to them but they stood by their position of... It's the fan companies warranty not theirs. Thus the fee. They have disabled reviews on their Facebook page, so I commented on one of their posts about this and they deleted it.

Good, quick, efficient and solved the issue with a strong reduction in the Radon levels to a very small and insignificant level.

Matt, the technician who installed our radon mitigation, was very profession, polite and courteous. He ran into some obstacles that prevented him from installing the unit where he wanted, but was able to find another way that worked. He explained everything he was doing and why.

RaData was great right from the start. We are selling our home and was quite surprised to learn our home had radon after a 30+ year history of no radon. I called RaData and three person on the phone was very kind, he could hear I was not thrilled at the prospect of having to have this done. We made the appointment which was 2 weeks out since permits were needed. They showed up on time and were incredibly respectful of the COVID regulations. They showed me what was going to be done and later in the day it was complete. It is not a quick job. The work performed was meticulous and he cleaned up as he went. I sent the retest in and am waiting for the results which I am confident will be just fine. Thank you. You guys are great!

Great experience from the initial quote, to the installation.

I set up a time for the company to come out and service my water softener.. the phone service was good and the receptionist was pleasant and helpful. She went over time slots and how much money it would cost for the 30 minute service along with the 3 water test prices. From their explanation I was under the impression that I would be spending about $250 for this service. However, much to my disappointment when the time came to pay it cost about $500 due to UV Lights and filters etc. I explained my disappointment that these costs were not disclosed ahead of time as for the fact that they seemed so open and honest about their prices on the phone originally. The gentleman who came out and did the servicing was great and extremely informative.. Only downfall was the expense.

This by far is the best company I have ever used.There people are great and explain everything without
getting annoyed.There prices are great in comparison to other company's.Just a great company to work with.

The work was performed very professionally and exceeded my expectations. The radon in my house was brought down to safe levels. I would recommend them to anyone who needs mitigation. Very happy with everything.

The dudes that came out and installed my radon venting system were awesome. Super nice, down-to-earth guys, with a get it done attitude. Loved em. They also beat the original estimate I was given, which made the whole thing that much more fantastic.

Professional, rep wore mask and shoe-covering, converted passive to active radon remediation quickly and effectively

My handyman still insists the vacuum system is not functioning properly or the red fluid in the plastic would look like a "J" and not a U. He is not an expert. So I guess I need to get another Radon expert to validate your opinion vs. his.