Rabbittransit Reviews

Being a bus driver has it's ups and downs. Traffic, road construction, weather and a variety of people traveling here and there. What I find most helpful for people is to do a little research before you ride. Know where your bus is going, what time frame works best for you, where your bus stop is, knowing how much it costs, have your fare ready, not be on your cell phone when boarding. Have your own mask on and being respectful to others by not loudly talking on your cell phone while riding.
I have been an employee of Rabbit Express for 7 years now. I feel as if my supervisors are respectful to me, address my concerns even if we don't agree and supportive under most circumstances within reason. Overall a wonderful place to work at. Our transfer center is under construction to be updated and more user friendly for all. Patience isn't always easy with some inconviences that can't be helped but looking forward to the changes for all.

They are constantly cancelling rides. Making it harder to plan trips from Shrewsbury to Towson.

Have to ride in the morning 3x weekly for dialysis in the morning. Would like to ride more in the late morning when I am done with dialysis but the ride seems to be at least an hour or more to get home. I am usually done and ready to be picked up by 11:45. My ride shows usually not getting me home until sometime between 1:15-2:00 which is more of a struggle than most can fathom. If you call to see if it is possible to get home a little quicker, you are told that it is a shared ride. I completely understand about the shared ride aspect of public transportation,but I believe that it is possible to get more direct rides home a better percentage of the time. At this point it seems that a direct ride occurs approximately 1 out of every 10- 20 times. I believe in my heart that if perhaps your company was able to dedicate few buses that were dedicated to get dialysis patients home in a more expeditious manner it would go a long way to showing that your company truly cares about the well being of your dialysis
patients.

They took to long to p/u a resident for his appt. Besides that they are alright

When will the Transfer center be completed ? And could you release some drawings, blue prints. On how it will look? We are sure the city would only approve a design that matches the colonialism look of downtown. A ultra modern future looking design would look pretty awesome.

I use public transportation and the Rabbit Transportation. I never have problems with the driver's, they're very helpful,most of the time friendly. Always a pleasant experience

I always enjoyed driving myself to and from appointments, I will miss you guys.