I have been working with RK Tongue for a few years and I only have great things to say about them. Andrew Gerner is the nicest guy and will respond to your needs promptly. You won't regret using them for your insurance needs.
I've had professional liability insurance through them for my dental office for about 20 years. They are amazing. They have served us very well in the past 20 years. They never take their customers for granted and look at ways to serve you, as if you're a new customer every year. I especially like to work with Fitz. He's great and very responsive.
Very pleased with the customer service and responsiveness of the staff. Would recommend to anyone!
Worst customer service in my life. The people here are very rude. I was snapped at twice just for asking a few questions regarding a COI. Both Lisa & Brenda were agitated while I asked to verify a tenants insurance coverage. I was told by Lisa, " Unless someone stole and took over our company and I didn't know about it, then yes it came from us. " This was said without even looking up the policy. Brenda looked up the policy, and when she confirmed that she had sent it I said, " It was, Ok." She said, "What, do you want me to send it again!".
I don't know if these ladies are overworked or just plain rude, but I will not be referring business to them anytime soon.
They made changes to my insurance policy without informing me as to what was going on. I just discovered that I have no life insurance
rktongue.com
