Putnam Automotive Group Review

AMAZING SERVICE, so friendly but still keep it professional. The staff is so welcoming and really comforting to know your car is in good hands. The best!

Excellent and professional service. Work done as promised and no surprises. These guys are great and knowledgeable.

If you are in need of body work this is the place to go. Very professional and quality work

I went in to get the right side bumper of my 2018 Toyota Highlander fixed since it got scratched by my stonewall as I was backing up. There was also a tiny scratch that was barely noticeable and I didn't get it fixed. They were kind and took the car in right away. When I went to pick up my car; however, I noticed RIGHT AWAY there was a new dent and new scratches on the middle part of the bumper which WAS NOT THERE BEFORE. I got my car two months ago and I pay attention to detail. I asked the employee what happened and all he knew what to tell me was that it was already there. I told them they should take responsibility for what they have done and they kept saying it wasn't their fault. This new dent they created costs another $450 to fix, a dent that I DID NOT DO!!!! I told them I did not have money to fix something I did not do and they told me that I would be able to fix it in the future. How am I going to pay for their carelessness? They should be more careful & honest. If anyone decides to get their service at this place, make sure to take a picture of your car in case this happens to you! Personally, I would never go back and I learned my lesson as well to always take pictures before leaving my car at a trusted place. Extremely upset!!!!

Pedro and the staff has taken care of me a couple of times due to accidents that others have caused. Their work has repaired my vehicles to like new condition at a reasonable price. The work gets completed on time. I would use again if needed.

Got year old Jeep back from them after a bad accident and couldn t even tell it was in one. Amazing work down to every detail. Truly impressed and thank ful. Comes highly recommended!

They couldn't have been more helpful....Car was ready the day they said it would be...they spoke to the Ins. Co....and the car rental people also..

Exceptional, top-notch, extremely thorough service! Very easy and efficient process; received vehicle back quickly and when promised without any surprises. They demonstrated great care and attention to detail never before experienced at any of the numerous shops I've tried, along with outstanding pricing. The entire staff was very friendly and professional, and incredibly knowledgeable and patient in addressing my many questions. It's clear they truly value their customers and their cars; this has now become the only shop I will trust with my vehicle! Thanks guys!

I brought my car in to have rear bumper repaired and roof repainted - they were courteous and polite with estimate and arranging the rental car. That's where the good service ended. The damage was not extensive by any means but it took almost a month! No idea what the delay was about - every time I called they said it would be ready the middle of the following week.
When I finally go the car back - I had to reattach the antenna, which now only picks up 2 stations, the decals were put back on wrong (says 230 not 320), there are additional scratches in several spots, there are electrical issues bc the windshield was put back in and pinched wires(cost me $300 so far to repair and not all fixed yet), the interior was a mess from sanding, 2 rear bulbs were blown. Will never use or recommend these guys.

Had my car repaired back in APR, 2018. Pedro & John were very helpful and I couldn't be more pleased with their work. Very professional and excellent work. Would highly recommend to anyone looking for autobody repairs. The car looks brand new. Thank you!