Joe and Randy were very helpful. Today I got a usb 3.0 pci ex expansion card but I have dealt with both of these individuals in the past and have always had great service. They are the reason I continue to think of Providence Computers first for any of my PC needs. It is hard to find a legit brick and mortar PC shop these days.
Dropped off some electrical recycling. Had a question about a broken laptop. Received exceptional customer service. If you are looking for a refurbished laptop, several options are available. Sales are final, but units have a limited warranty. Store has a goodreputation. You can buy with confidence.
Why buy a new computer , when a refurbished is just as good .
A great place for all of your computer needs that is comparable to the big brand name stores. You can actually get a fully functioning computer for a reasonable price. They also sell a variety of parts as well. On top of selling computers they also offer repair service if that is your need. Additionally they will take in computer and computer-related items for recycling. The staff are polite and professional. They are following covid guidelines. Recommended.
I am creating this review as I have been a customer over the last 20 years picking up items when needed in a time crunch. And have never had an issue. Today I picked up a cpu cooler to replace my on as it has stopped working. When buying the item I was not told about any restock fees or return policy. I didn't see any at the counter when paying. I never opened the item and returned it just over 3hrs later. At this point was when I was told about the return policy and the 10% restock fee. I plan on updating this review if contacted by the company. In the end I feel that no restock fee should have been charged. And plan on going to there retailers in the future that would not have charged this. I look forward to the company's reply.
They sold used only computers. The refurbished computers I saw in the store were good prices. Staff was helpful.
I brought a new hard drive in and asked for them to clone my current drive and install the new one. Dropped it off at 6 pm and it was ready the next morning by 9:30. I did pay an upcharge for "expedited service" but didn't expect it to be done this fast. Much appreciated!
Thanks for taking such good care of my daughter, a professional photographer during her recent computer crash. You provided her with a great used laptop, and recovered her thousands of images, loaded a new copy of Lightroom and sent her home able to take care of her clients. I sent her to you and you provided just what she needed to get back up and running. You certainly lived up to your name. Thanks again.
I wish I had found this store before I left Norfolk.
