If the boss of Robomow would know which service this company supplies, they would lose the general sales.
Reason: no one is responsible for something, on the phone you are switched from one to the next. Catastrophic S
ervice.
To anyone who wants to buy a Robomow.
Hands off . only problems, no service !!!!!
For years toro customer, if you need spare parts that are in stock according to an employee, they will be a week !!!!!!!! Afterwards shipped.
The employees of this company should not be aware that they are cutting off their own branch with this behavior.
Must now after the third incident
From conscious customer disregard or
Expel eviction.
BUT: there are also dealers in Germany
who are looking after us in Austria
That's how you imagine customer service! Mr. K. took time for our questions and answered them technically excellent! So it came in the end to the purchase decision for the Toro Super Recycler 20797. We thank you on this way for the concession and the flawless advice. 5 Stars.
While looking for a good robotic lawn mower, I came across the Prochaska company. Mr. Fasching, from the Prochaska company, was extremely friendly and tried to help me with my request. Thanks for the great service! Due to the customer-friendly and competent service, as well as my attitude to support the local trade, I finally decided to buy a Cramer RM1000 robot lawn mower. After the purchase, Mr. Fasching advised me on the installation and commissioning of the robotic lawn mower. Thank you again for the great service! Prochaska company - an absolute TOP recommendation from me - you will still receive professional advice here!
Top equipment for garden maintenance directly from the general distributor of well-known brands in Austria such as Toro, Cramer, Greenworks or Billy Goat at the best price-performance ratio! Great advice, best service and free irrigation planning. Everything you need for a perfectly manicured garden is available here.
I was on Saturday at the opening of the new TORO showroom to buy a new lawn mower. The team went out of their way to explain everything to us.
I was the 1.7 on Friday. pers. in the branch in Vienna 21 and wanted to bring my Robomow City 110 to the service, (on recommendation of Zgonc), since he mows after 10 minutes already this again terminated.
I waited about 20 minutes in front of the counter in the main hall and was disregarded, only ignored. A lady told me she was only charged and can not help me. Well noticed, I was the only customer! After 20 minutes of waiting, then tore me the patience and the demand, if there was anyone here, who cares about CUSTOMERS, I was told that this is a Keller-King-or something like that and I should him on Search for a line.
It does not work that way, I'm sorry to have bought a Robomow and the general representative, the company Pohaska, sees me nieeeeeeeeeee again.
prochaska.eu
