I've been on the HOA board for our development for 6 years. Principal Properties are a well run management company that has exceeded all of my expectations. They've communicated very well with our HOA and we couldn't do what we need to do as a complex without their guidance and expertise.
This is the worst management company I have EVER dealt with. No communication with owners, a total waste of money goes towards their "HOA dues"
As a resident owner at the Jefferson Condominiums, I have worked with this company for over 11 years. They are professional, they do communicate and the HOA dues have enabled improvements to the property as well as the regular maintenance, insurances for common grounds, etc. It is a great place to live.
Very unprofessional staff who does not return phone calls and treats customers very rudely on the phone. When I asked who I was speaking with after being hung up on, the woman told me that she will report me for threatening them (which was never done) and that they will not be helping me.
I've been waiting on a repair since July. Its currently October. Total waste of money - do not use this company.
UPDATE: 2 years later and they still do NOTHING about maintenance and do not respond to contact. Love the complex, despise the useless incompetent manager Chandra. Will be filing a consumer complaint with the Attorney General's office.
Completely useless management. They do nothing about noise complaints. They don't respond to emails. They allow maintenance into your apartment without notifying you. They are completely clueless about the condition of the property. Sink holes were reported to management after a child fell in one and no one responded. Do not rent here!
I am an Owner of a Condo in Pelican Lakes and through a glitch in my online bill pay service they have been collecting Double association fees each month for the last six months, my accountant caught it.
(And I am pretty dumb for not noticing it sooner ) Out of town owner.
and they never contacted me about a refund and are now stalling any refund I have coming
very unprofessional..
principalproperties.net
