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G
3 years ago

Ok. PrimeTime Sports is thought of as one of the ...

Ok. PrimeTime Sports is thought of as one of the larger, more organized basketball tournament conductors in the Dallas/Fort Worth area. There is always some decent talent in each tournament, along with some teams that are probably more recreational. Here are the issues.

We've been in several tournaments in gyms without A/C. There seemed to be zero sense of urgency to fix the issue. We were playing in The MAC in Lewisville, and it was so hot and humid inside that there was condensation on the court. It was actually dangerous to be playing there. We asked to leave the doors open to allow air through the building, but was told no.

Three weeks later, we end up playing in another tournament of theirs. We end up at Coppell North Middle School (how do they decide which teams play at the high school and which play at the middle schools?). Guess what. It was so warm and humid that the gyms smelled like a musty locker room. There were zero concessions on premise. If you wanted anything other than a drink of water out of a water fountain, you had to drive to the nearest convienence store. Host a concession to pay for an app (see the next paragrah about that).

Lastly, how can a company this size that is doing this as a business not utilize an app? When we send out our game times for the week, the first thing parents ask is, "Which app do we use?" I tell them, "It's PrimeTime. They are the only one that I know of that doesn't utilize an app.".

To still be handwriting tournament brackets is so primitive. We went from the middle school to the high school to play a game, and the PrimeTime reps at the high school didn't even know who had won the game from the middle school. Some of the smallest tournament directors in the area have their own app. I understand that it's about making money, but your business would surely increase if you would give coaches and parents the tools to make it more convienent for everyone involved.

T
3 years ago

We have tried to give Primetime sports an opportun...

We have tried to give Primetime sports an opportunity on multiple occasions bc when they get it right it s done right but more times than not, it s gone wrong. We have worked with them for 7 on 7 and have had several issues from last minute cancellation and scheduling mix ups. The last straw after talking with their staff multiple times prior to our tournament the bracket was incorrect and the refused to change it. They took our money and said we could play but would automatically lose our games bc they placed us in the wrong bracket. Never again and I recommend no one else to work with them.

J
3 years ago

Prime Time Sportz, while the people working and in...

Prime Time Sportz, while the people working and in charge are very nice, is a joke. Why they come up and create a schedule for league play I don't know because EVERY single game we have had this year (Fall and now Spring) have been rescheduled. They wait until the week of to call and reschedule games, because other teams have other things going on that are more important. It's crazy. I have never coached for a team that has so many reschedules. We have had our schedule since the beginning of the Fall season, and yet every week they call to cancel, reschedule, move us to other fields somewhere else, or something else comes up. I have been extremely patient all year long, but enough is enough. Every team plays in other leagues, other leagues are not flexible, so we end up having to juggle OUR schedule around consistently so that the teams we play against can play at other leagues. I am sorry but if you are unable to make your game because you have another game somewhere else, it should be considered a FORFEIT and that is it! No juggling, playing with schedules, pissing a parents and coaches off. Most leagues grant special requests BEFORE the schedules come out, once schedules come out they should be FINAL. Completely unprofessional and unorganized. The fields they play at are nice and the referees have always been good, I will give credit where credit is due. But other than that, none of my teams will play there again.

H
4 years ago

Very professional, organized, detailed, and care a...

Very professional, organized, detailed, and care about the players. Superb service! You will not find a better organization to work with in the country. The owner has high integrity and concern for the well being of each organization.