Prestige spa covers Reviews

I bought this cover in February of 2022. I paid much extra for,among other extras,“double wrapped plastic” around the foam,5” tapered to 3 “ foam for MAXIMUM strength. First problem was the cover had a dip in the front left corner which puddled water. The company told me that in building,they must have had the foam upside down and J needed to unzip it,remove it,flip it and reinstall. I did this. It seemed to take care of the issue. Fast forward to November 2024. Inwas in the process of filling and opening the spa for the winter. when I opened the from half of the cover ,I noticed a small amount of water inside the plastic with the foam. This water drained out while the cover was folded open. When I attempted to open the rest of the cover and fold it back on its hinge,I could not lift it. I looked underneath II and saw the plastic on the back half of the cover was full of water,as in several gallons. The plastic was hanging down into the water in the spa. I called the dealer first(spacovers.com). They also apparently trade under many many other names that would conveniently begin with whatever brand hot tub you own. They suggested I poke holes in the plastic for the water to drain. They said I would have to contact Prestige Spa Covers for warranty. I contacted them,sent them pictures per their request and explained what issue Inwas having. They said I had a five year warranty that is prorated. They reviewed my case and informed me the to correct my $970.00 cover,I would have to pay $380.79 for the parts and shipping,and make the repairs myself. Also,the vinyl is cracking in the area along the edges where it folds over which never even is exposed to sunlight. I would not purchase a cover made by Prestige Spa Covers or any company such as Spa Covers.com that sells them. Spa Covers .com allude to the assumption that they make and warranty the covers themselves. In either case,both companies talk a good game but deliver loser products at a premium price to you the consumer.

I recently bought a spa cover from Prestige spa covers and I'm really impressed with the quality. The cover fits perfectly and is very durable. The customer service was also excellent, they answered all my questions promptly. I would definitely recommend this company to others.

I'm very happy with my recent purchase of a spa cover from Prestige spa covers. The cover is exactly what I was looking for - it fits perfectly and is made of high-quality materials. The customer service was also excellent, they were very responsive and helpful. I highly recommend this company to anyone in need of a spa cover.

I recently bought a spa cover and I'm really happy with it. The cover is well-made and durable. It fits my spa perfectly and has improved the insulation. I'm impressed with the quality and would recommend it to others.

👍I recently ordered a spa cover from Prestige spa covers and I'm loving it! The quality is amazing and it fits perfectly on my spa. The customer service was also excellent, they were very helpful and friendly. I highly recommend this company to anyone in need of a spa cover.👌

I recently purchased a spa cover from Prestige spa covers and I am extremely satisfied with my purchase. The cover fits perfectly and the quality is top-notch. I highly recommend this company to anyone in need of a spa cover. Their customer service was also excellent, they were very helpful and responsive to all my questions. Overall, a great experience!

I bought a spa cover from this company and it has been a great purchase. The cover is well-made and durable. It fits my spa perfectly and provides excellent protection. The ordering process was easy and the delivery was prompt. I am very happy with my purchase and would recommend this company to others.

I wanted to share my positive experience with Prestige spa covers. The spa cover I purchased from them is of great quality and fits my spa perfectly. It provides excellent insulation and keeps my spa clean. Their customer service was also very helpful and responsive. Overall, I am extremely satisfied with my purchase and would highly recommend this company.

I recently purchased a spa cover from this company and I'm really satisfied with my purchase. The cover is well-made and fits perfectly on my spa. The customer service was also great, they were very helpful and responsive. I would definitely recommend this company to others.