The experience with this company was average overa...
The experience with this company was average overall. While their website was easy to navigate and provided clear information about their services, the overall customer service was lacking. It took longer than expected to get a response to my inquiries, and the staff seemed unenthusiastic and unengaged. Although they were able to complete my tax return accurately, the process felt impersonal and I didn't feel like a valued customer. Additionally, their pricing was on the higher side compared to other tax service providers offering similar services. While they may get the job done, there are other options out there that offer a better customer experience for a similar price or even less.
