Praktiker

Praktiker Review

Reviews 778
4.1
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S
4 years ago

Well sorted, my hardware store No. 1 when it comes...

Well sorted, my hardware store No. 1 when it comes to tools and odds .. Many employees Top in the consultation, some again uninterested, just after work. Otherwise, everything continues to be good.

D
4 years ago

OBI is great!

OBI is great!
The employees are competent and helpful!

P
4 years ago

Good selection of products, if they are actually i...

Good selection of products, if they are actually in stock. Online shop could be better maintained. Goods are available online in stores but have not been for a long time. Salespeople often seem listless and it takes time to find someone to advise you.

e
4 years ago

Well

M
4 years ago

Great garden market class of plants for indoors...

Great garden market class of plants for indoors and outdoors at moderate prices! Kid rummaging in the hardware store, kid enjoys Zoo-Seupel and then you meet for coffee or 'Bratwurst'

M
4 years ago

Very very big

Very very big
The selection is gigantic.
Specialists with time and ideas.
Prices should be checked in large quantities, some things are cheaper after demand

S
4 years ago

Ok

D
4 years ago

Telephone shyness.

Telephone shyness.
If phone number is available on the net, you should also use this device during working hours.

S
4 years ago

We have been to this store several times and are a...

We have been to this store several times and are amazed every time how you deal with customers, colleagues and the goods.

It was too easy to carry a wooden beam on the saw yourself, so we should go to the area closed off for customers.

We overheard conversations from the consultants in which not only were they talking extremely derogatory about other customers, we also heard a loud argument between two employees in the hallways.

Price tags are usually wrong, if they are at all, the aisles and shelves are always dirty. Goods are not in the specified places, so the list could go on forever.

You cannot reach anyone by phone anyway, either it is not picked up or it is picked up briefly and then put back on again.

We were only at Obi because it is close to us, but after the experience we love to take the longer way to Toom.

i
4 years ago

After all, the management has apologized for the u...

After all, the management has apologized for the underground treatment of the staff.

Nevertheless, if you buy wood from Luhmann GmbH and compare it with Obi Standard and price, you will find out what wood can look like (I have no shares)

Not to mention the treatment, which was just an emergency because of 2 battens.

T
4 years ago

Was there to buy a few plants.

Was there to buy a few plants.
After I was at an info, I would be forwarded directly to an employee who was very competent and perfectly complemented my ideas.
What plants is always happy to.

K
4 years ago

Wanted

Wanted
Too expensive

S
4 years ago

Extremely unfriendly cashiers today. Does not work...

Extremely unfriendly cashiers today. Does not work. Awards in the market necessarily compare to the Internet. Then bring credit in the "specialist department". There must also be communicated if you want to use the Maxi card. Cashier became soggy when we said that can not be we come from the department. Is not their job to take care of it. This is a no-go. Smooth 6 the lady. Maybe think about the training of some cashiers

M
4 years ago

top

S
4 years ago

Delivery of the goods took several weeks. The craf...

Delivery of the goods took several weeks. The craftsmanship service is the last - does not come to the appointment and is unavailable. Obi does not answer the queries and problems if you ask by phone. When you reach someone, nothing can be clarified and decided because the right does not know what the left hand is doing.
Since April 2018 nothing has been clarified until today (Sept. Now also a warranty request on my part will be added.

D
4 years ago

Super fast help thank OBI

Super fast help thank OBI
OBI is better than hagebaumarkt
In OBI you get help quickly and if the consultant knows nothing about it is called immediately at the manufacturer that is called service thanks OBI

G
4 years ago

In order to support the trade and not to order onl...

In order to support the trade and not to order online, my paths led to the market in Celle today. Intention: Purchase a log splitter. I was aware that I might have to order this on site. After pressing the bell button for a specialist consultant, he came to wait about 5 minutes. My default: Splitter, vertical, 230V was the first thing to do. Info: nothing left. I already knew. Would have 5 minutes to look around. The specialist advice then consisted of the friendly but unsuspecting gentleman rummaging through the Obi homepage in my presence. He found that you cannot sort / filter by 230V. After multiple information that Lux currently does not deliver, we agreed on a model from Scheppach. He was of the opinion that this is only available in 400V. Further searching the internet brought him the realization that there is also 230V. If he could to order. For 599. After pointing out the price and delivery time in the shop (539 and 4-6 days) he said that it would work too ... because I had informed about possible models in advance for safety, I also knew that the splitter was currently being offered by a competitor for 399 becomes. This information was used to consult a supervisor, who simply put out a 15% discount on the online price of 539 on the phone. For useful advice, I would have happily accepted the approx. 60 surcharge and self-collection in the shop. However, since the employee received more information from me than I buy from him elsewhere.

Praktiker

Praktiker

4.1