Postquam Cosmetic, S.L. Review

Never again, bad quality and little seriousness, nothing recommendable.
Waiting for claims sheet.

They are expecting fast without problems and very good attention

they are scammers. I bought a new electric comb against the thirsty lice that I received a dirty opportunity and since I ask for the return but never answer from them. you really have to pay attention to this site. they have nothing to do with their customers. I am really disappointed

Very good telephone attention. Very good quality products. I received my order in 24 hours.

Lack of all kinds of professionalism and shame, they fight you with the delivery of the orders, that if the carrier is lost, that if tomorrow it arrives ... they send you what gives them the wrong and not what you have asked for and then claim him from Rita they do not change it and they do not take charge of a return.

The delivery is super fast and the products that I have used have really liked me especially those of aesthetics, creams, etc.

I give a five because I can not give more. We were very nervous with the opening of the center and you have made it very easy for us. The commercial that attended us has been pending at all times of our order. Very happy. I recommend 100%.

I have taken advantage of the offers of the Christmas catalog to have a detail with my clients. As always, very happy, I recommend it to all professionals in the sector.

Bad experience.
They do not respect the delivery or collection times, they agree to call you and they give you long.
We have been three weeks without washing machines, and also they do not have claim forms, which by the way, is not legal.
If you are thinking of opening a business, think it over with them, because everything is inconvenient.
Very disappointed

I have made different orders, and at the beginning everything very well. But it gets worse and worse and they tell me that it is due to the warehouse, because I open the room this Monday and I have been behind an order for two weeks and now they tell me that they do not have stock of some products and I tell them to remove it so that they can send the rest and still ..... in the end almost 3 weeks for an order.

In the magazine it says that if you ask for it before 4 pm, it will arrive the same day, but it is not true; If you need something, ask for it a month in advance. If it didn't happen to you like me.

I am totally disappointed.

Terrible merchants, a shame, for over 1 week with order made and simply call me to say that the product is stuck in the warehouse, so many people wanting to work and a company of this size surrounded by irresponsible and mismanaged people. A pity.

Received!!!! I did not think it was going to be that fast !!! I recommend.

Wait for some barber chairs and they have been worth it. They are beautiful give another touch to the pelu.Thanks

I have been working in my hairdresser with this company for years and I have to say that they are very professional and very serious. They take great care of you, if there is a problem with anything in the shipment, they will replace it immediately. I am delighted with Postquam products, they have everything to work in the salon. My clients like their products very much and are very satisfied. Thank you Postquam for your professionalism, I hope to continue working with you for many years.

Fast delivery what I have tested quality price more than acceptable

They have high quality professional products, none have ever failed me. The telephone service is very very good, the orders are fast and you can have personalized attention for everything you need before and after the purchase. Recommended 100%

I bought a couple of shampoos to try (for dry and smooth hairs from the hair care range) and I loved it! I especially liked the masks because they leave my hair super soft. All a success

My mother has been a client for many years, she is a hairdresser, but the treatment received lately ... It is the straw that breaks the camel's back. A month ago a dryer was requested, which surprising nothing else to open it, it was broken, first pearl of this brand, as it can be that if they send me a product in bad state, I have to be the one that pays to return it ?? That cost is paid, and since a month ago we have had a battle of calls that say that the order has not arrived, it has been lost, so they do not return the money. It is very sad that you play with the bread of honest people, I consider that you cheat people very shamelessly. I would never recommend you again

For a long time they recommended me to use these products from Postquam since I have very dry hair, I have been using it for a month and the truth is that I am delighted, I have super soft hair and shine, without any doubt I will repeat.

The order arrives quickly, I like the products and it is convenient to place the order through the website.

I tried to buy a sofa ... early September 2019

2nd It arrived a month late, the packaging from what was dirty and stained could not be touched !!!
3rd I opened the package (given the previous ones) to make sure of the right goods and surprise ... the sofa was there, but all the leather was stained with black, the pieces not protected with the film.
4th I sent it back ... luckily the payment was cash on delivery ... so I didn't pay it.
5th To date, November 26, 2019 I am waiting for the credit note of the invoice issued for goods never purchased!
I tried to call: the "lady" very annoyed by my request and very rude. WAITING FOR CREDIT NOTE, we understand each other !!!
Let's see if we can finish it here !!! GOODBYE

High quality professional products. The price and the treatment could not be better, not to mention the speed.

Good result in relation quality-price
Fast delivery

I have been waiting for months for a foot dryer that is being repaired with their current warranty and I call and they tell me they ask the person who is in charge of fixing it and they tell me something. So 3 times in 6 months and they don't even call me. This is the review to win the raffle they are doing. thank you very much for being so kind

Very happy with the orders placed, excellent price quality, and a good supplier with affordable prices and that helps the small aesthetic centers a lot!

I bought them 4 presotherapies one of them this whole burnt fry burned the entire cover almost tb the local ... we are with the insurance that I think they will denounce the brand obviously, send the photos ... speak to the technical service and I They called what happens ... I bought several orders on the web, they kept one and they charged me for it and they didn't deliver it ... now they say it's not their thing

Excellent!! I have been a customer for 5 years, good service and attention, until now without any problem.

Excellent attention. I was very pleasantly surprised by the quality of the products. Highly recommended.

Thanks to postquam cosmetic for your attention and professionalism, yesterday I received the order for the new opening of my salon and I have not had any problem all ok. Keep going!

both in store and by phone it is a pleasure to deal with them, it shows that they are very professional and of course their products are the best.
I recommend it to everybody!!!

Very good telephone attention from the commercial that attended me and very fast delivery. I placed an order for furniture and hairdressing products and a bad stool came to me. They solved the problem immediately. The dyes are amazing.

I have never had worse customer service.

I represent the group of hairdressing salons TONI & GUY in Spain. We bought a Futuramix climazon a little more than two years ago which has broken our legs on 4 occasions (the device is too heavy for the support it has) on 4 occasions they have sent us the legs after claiming them from the customer service department. client (never at the first time, you always have to contact them 2 or 3 times) the important thing is that in the end after being 2 to 3 weeks if service in the salon, the legs arrive.
This time instead of breaking the legs, the "neck" (upper part of the support) has been broken as I mentioned the device is too heavy for the support it has.
The first time I contacted the customer service department was on February 10, sending photos and everything they requested. I DO NOT GET ANSWER. I get back in touch on February 17, I DO NOT GET AN ANSWER. I get in touch on February 24, I DO NOT GET AN ANSWER. On March 2 I contact you again and the girl who attends me tells me that the same day he answers me but that the device is not under warranty.
My answer to this is; It doesn't matter, I just need a solution because I need to fix it as soon as possible or buy a new one.
He was supposed to contact me on the same day. I DO NOT GET ANSWER.
Today I call again and again they say yes, that there is an incident but that it is not under warranty and that they will tell me something in 24h ...

THEY DO NOT BUY APPARATOLOGY IN THIS COMPANY, THEY ARE NOT FORMAL OR PROFESSIONAL.

Quality, perfect price !!! And they have everything a professional needs.

Total lack of professionalism, do not meet delivery deadlines, do not have half of the references in stock, the person of large accounts can take 1 week to respond to emails or orders. Not to mention the incidents that of course do not manage if they solve . I wasted 400 euros of hairdressing billing for delivering 72 hours late an important furniture order for my establishment. I placed the order more than 10 days in advance. CHEAP IS EXPENSIVE. I DO NOT RECOMMEND IT. I am waiting for you to send me the official complaint form.

Enchanted with the deal. In the transport spilled a neutralizabte. I called and they immediately fixed it for me. Thank you

Great products at an unbeatable price, everything you need for your hair and beauty salon

The products and treatment with customer service especially Zaida very well.

Great variety of furniture and all styles. We have set up the room with them and we are happy. They let us finance it, so it was very easy.

We've been with the hair open for 5 years and I took the furniture in the look and I have not had any problems with them. If something has broken, they have solved it quickly and with good attention.

I've been working with them for a year, good price quality.

Whenever I have gone to their stores I have had an exceptional personalized service, just like the telephone service when I have placed an order. Without a doubt, I will continue to trust them for many more years.

My experience with this company is appalling. A month almost waiting for an order, and when they send it, they send it wrong, they send another different product. Once we gave the part of the order that they had sent wrong, if they hurried to send it well, in 2 days, I had it at home. But in general very bad experience, I will not buy anything again.

Very bad my experience, I bought a kitchen plate and it does not heat enough to make something the iron, it took 8 days waiting for a response ..... Nada

As a friend tells me, the treatment of the worker is humiliating, they renew a contract every day and threaten to kick you if you do something wrong. 9 hours in a row (one of them to eat unpaid that is sometimes reduced if production requires it) and no decent area to rest (a room with bar stools where you can not even support your back).
Very bad experience in this factory

Very good attention, I call Madrid and the recommended quality-price products take great care of me.

National product at the best price, super fast shipping.

The orders take very little time to arrive, I have tried several of their products and they have a fantastic quality / price ratio Recommended!

Why not give me my money back, yes, I have decided to return it since the product is a scam?

I have known postquam for many years and I love the variety of products and their value for money.

I have been working with Postquam for a long time and I am very happy with Alicia's attention, recommendations and products.

I value with a 5 because the treatment received was exceptional. Many things I did not know what they were for and the salesman was explaining everything and recommended other products that I always ask for now. Close and pleasant treatment

I have had a breakdown since August with a pressotherapy that has had more than 4 repairs and this last time they have sent me the product twice (halfway) and they send it to an old address when after a second attempt to the same old site having called to be sent to the new site I send it to a collection site and I find that they send me some feet and abdomen and they do not send me the whole blanket and the worst thing that does not coincide with the tower that they had sent me as a replacement, you call and have nothing pointed out you have to repeat the breakdown every time you call, they tell you that they are going to call you and they don't, send an email to customer service and nothing that answers you Come on, I have paid for a machine and I have it broken and nothing sent to me to repair mine. And that I sent them and the one I had to repair. A total disaster all customer service.

A few months ago I became a customer of the brand Postquam on the web. If you were a VIP customer, they had very interesting discounts. You need to be professional. After my first order, they sent me a catalog with very appetizing offers. Vip or normal customer prices are shown in the catalog, with a substantial difference. At the moment of truth, they distinguish between Vip customers on the web or by telephone, changing the prices considerably. It seems surreal to me. On the web the prices and products are outdated with respect to the catalog that they send you by mail. I think they have a deceptive publicity and I feel cheated. I have also read that the quality leaves a lot to be desired. Notice to sailors that everything that glitters is not gold

In 24 hours I had the order at home. Speed and good price.

A penalty of service.
I bought at the fair 2 washes in MARCH
and I still have not installed them because they do not arrive in conditions.
In the first order they arrived incomplete.
The second time they tell me that it is already solved and when I open it the head wash is broken ... but not broken in a bit, broken in fact 10 pieces.
The third time they bring it to me surprise and thinking that it can not go worse I find that it does not have taps!

This is a joke ... no matter how much you call and complain, they ignore it.
The first and last time I buy in this house.
A disappointment...

I have known the company for more than 15 years and I use numerous products, which I am also recommending among family and friends and are very successful.

HELLO I AM TRYING TO CALL POT TLF AND LEAVE ANOTHER LANGUAGE IN ANOTHER LANGUAGE AND SOMEONE CAN SAY

I have started shopping with them since I met them at the Fair and delighted at the moment with their line of creams!

I am a beautician and for a long time I use creams and treatments, also for sale to the public and I am delighted !!!

Very friendly staff My clients like their products and they have good value for money. I've been working with them for about a year and I'm very happy

Orders are very late. Very unhappy every day they tell me a delivery time. I will not ask for more and I do not recommend it

It is a good option to buy online professional products for hairdressing, you no longer have to deal with commercials that only try to sell you things that in the end do not take advantage of.
I like it, I will continue shopping here;)

Telephone support from 10, I also love that they answer my questions on social networks and email. The girls who work at TBC are majestic and the treatment is unbeatable. I am hooked on your products!

I recommend a nice service and loading (best regards helmets haha )

One of the best cosmetic brands, for all skin types, you have to try it