Poshmark Reviews

Can I leave 0 stars? There is absolutely NO customer service from Poshmark. They prematurely cancelled my buyers order when the buyer requested to cancel because USPS did not pick up tracking movement of her package. I confirmed shipment but they cancelled it anyway. The buyer received the package, confirmed via message that she loves her bag and I have heard NOTHING after 5 days from Poshmark. Buyer has my bag and I have no payment or recourse. This is total BS!

DO NOT SELL YOUR ITEMS WITH THEM !!! I ve been selling on there sites for a few years now and have recently noticed a pattern of fraud ! I sold a item for $1200 , Shipped via USPS WITH POSHMARKS PREPAID LABEL on Aug 9th , it hasn t updated since Aug 13 th . I ve emailed Posh several times in the app and DM on IG . No response from them . Poshmark then cancelled the sale without contacting or acknowledging why . I tried to have the item intercepted and returned to me . USPS denied that request and is still sending the item to Poshmark ! .. NOW WHY WOULD POSHMARK CANCELL A SALE THAT IS STILL IN TRANSIT TO THEM ! GO LOOK AT THE COMMENTS UNDER THEIR INSTAGRAM POST ( @poshmark ) it s more messages from other customers being scammed by Poshmark !

Poshmark is my favorite online resale market by far. I'm very sorry it seems that some reviewers have had such negative experiences. My experience has been very good! I have bought and sold tons of stuff there. You can find amazing deals on very cool pieces and clean out your own closet at the same time for $$$. I have had a couple of problems with sales over the years, but Poshmark customer service was very good and just refunded the money to both buyer and seller. I suppose like any online resale market (eBay for instance) you should be sensible about what you buy. The shopping experience is pretty good. There are certain things I wish they would improve but probably they will continue to develop the platform. For instance, it would be lovely if you could filter searches by "My brands", so you would only see brands that you follow, just like you can filter for your size. I also wish you could separate accessories from clothing more easily in search results. And I wish you could set your size for all of the categories instead of just a few. But hopefully they will continue to add and improve the shopping experience. Even so, it is still the best online resale shopping experience I have found. Happy poshing!

I have been selling on Poshmark since 2018. Each question or problem I have addressed to the Poshmark team was answered within 24 hours via email. I have sold 285 items to date and while I haven't made the dollars that the commercial boasts, I have been very satisfied. Your experience is paramount to how many items you have listed and to their quality. Secondly, your sales are greatly enhanced by sharing your items to your followers and to the masses within Poshmark via the parties provided. I have purchased approximately 60 items and while a few didn't suit me, most items are in my wardrobe as absolute favorites! I became disenchanted with the shipping price when it hit $7.11 until I took a package to the post office and had the worker tell me how much the package would cost if I were mailing it myself. It would have been $9.85! The postage has been my only concern but apparently, it is a deal Poshmark has cut with the Post Office. It is great on larger packages but not on the smaller. I do hope they implement calculated shipping at some point. Majorly, I have been pleased in my relationship with Poshmark. No sales site is flawless.

I had been a member of posh mark since before it was popular and I spend over $ 10000.00 a year just shopping because I love the convenience of shopping new and used without leaving my home .. However I recently became a seller on the site and my merchandise was selling very well .. I purchased my merchandise from turkey and Taiwan to insure quality 4A. Since my merchandise was of a Brand name they band me on the site saying We don t want you on the site which I feel was totally rude as a response I still have over $600.00 in sales funds that have not been deposited into my account and I m not getting a response from support.. I would like my money the clients were satisfied with their purchase and it has now b en over 3 months since my last sell and since the put my money in response 100%.. I would like to be contacted by the owners and someone with some common sense .. This is so unprofessional

I sold a designer bag for roughly $2,500. It made it thru inspection then I received a cancelation for the purchase & was told the bag would be returned. It has been weeks and the bag was never returned and the money was never deposited. It is a complete scam. I see a lot of these same-type stories are happening, recently. I would absolutely not recommend selling anything of great value on here as they obviously kept the Chanel purse. I have over 15+ messages to them and their support as they obviously do not let you contact them via phone.
SCAM BEWARE!

I Have been buying and selling on Poshmark for quite a while now! I have made almost $5000.00 in sales honest seller! Just like all sites you have your problems! They have always been worked out and they do respond to you in an email! I love Poshmark! Always question who you are buying from about the product before you purchase and look close at the pictures you can bring them in close by rubbing the picture between 2 fingers! I always as us question and if I dont feel right I dont purchase item! 97% are honest hard working sellers!

Failure to Respond
This company has a written return policy then they fail to respond. Now I m stuck with a fake when I contacted within the time period.
I didn t read the reviews and trusted them. This was a birthday gift now I have an expense fake. And not necessarily a great one.
The color is off. And the handles don t match the purse. The stitching is wrong and the label stamp is misaligned. And the bottom welting is missing.
I requested a return label three times and never received a response from anyone.
I ll never use this company again.

Customer service? No such thing with this company. They don't even answer the phone. The item I got was not what was shown. Now I can't even find a way to return. STAY AWAY AT ALL COSTS!

I sent a detailed email saying I was having trouble with getting a new login to work and ask if they could call me ( provided my cell phone number) and walk me through the issues I am having. Instead I got an email with no helpful suggestions so I called them and of course their mail box is full. I guess I will have to get my husband to create a new account and use that. Or maybe I ll shop elsewhere altogether.