Exceeded the top end estimate provided for dealing with my mother s estate by 50% with no warning and no recourse - I have simply been forced to pay. Poor communication, passage of information and attention to detail. Made a traumatic time worse - I would not recommend or use again.
Excellent solicitors, extremely professional services would recommend any time
Had great communication from Charlotte Robins. Every voicemail and email was replied to in a timely manner. Very easy to deal with and an absolute pleasure to work with. Would highly recommend.
Excellent service once again. Used a number of times and every time, cases have been handled thoughtfully, intelligently and with full and frank discussion. Can not praise highly enough. Have used 3 other firm locally and Porter Dodson are head and shoulders above the rest.
Absolutely shocking service, was told lies and have had my family insulted by there solicitors. All round terrible service and didn t care as long as you paid. Poor communication, solicitor retired 2 days before court without giving me prior knowledge.Dragged out my case as long as they could milk it for. Just an all round shambles. Avoid this firm like the plague. If I could give no stars I would.
Regarding your reply, you are correct although the independent ombudsman did say it was badly handled with your solicitor retiring just before a court date and not informing the client.
As there was no written proof about the insults regarding my profession and my mothers cancer treatment they couldn t action it.
As a company you should be ashamed that it got this far, I only wanted an apology. You chose to lie.
Let your future customers make there own mind up.
Unfortunately I was recommended by partner for these solicitors...purchase of council house. Very poor communication solicitor was unable for some reason to communicate with me in person. Solicitor went off sick...was then told different things by one that stood in for her.....their differences cost me a long delay and it was only that I pursued it due to me being served a statutory notice from council to get sale completed within a certain amount of days that it got completed. It caused a lot of stress and anxiety.....even at finish I was informed by council it had gone through and not solicitors. Would never use them again..felt they wanted fees rather than give a good service. This is my honest opinion...there are a lot better solicitors out there I'm sure.....
