About Portal voice and data ltd
Portal Voice and Data Ltd: A Comprehensive Overview
Portal Voice and Data Ltd is a leading provider of communication solutions in the UK. The company has been providing innovative voice and data services to businesses for over 20 years. In 2019, Portal Voice and Data was acquired by Wavenet, a leading provider of unified communications solutions.
The acquisition has enabled Portal Voice and Data to expand its product portfolio, enhance its service delivery capabilities, and provide customers with an even better experience. With the backing of Wavenet's resources, expertise, and technology, Portal Voice and Data is now well-positioned to meet the evolving needs of businesses across various industries.
Services Offered by Portal Voice and Data
Portal Voice and Data offers a wide range of communication services that are designed to help businesses improve their productivity, efficiency, collaboration, customer engagement, security posture, compliance adherence among other things. Some of the key services offered by Portal Voice and Data include:
1) Hosted Telephony: This service enables businesses to make calls over the internet instead of traditional phone lines. It provides advanced features such as call routing options (e.g., hunt groups), voicemail-to-email transcription capabilities; call recording functionality; integration with CRM systems; etc.
2) SIP Trunking: This service allows businesses to connect their PBX systems directly to the internet using Session Initiation Protocol (SIP). It provides cost savings on call charges compared to traditional ISDN lines while also offering greater flexibility in terms of scalability.
3) Unified Communications: This service integrates various communication channels such as voice calls; video conferencing; instant messaging; presence information into a single platform that can be accessed from any device or location.
4) Contact Centre Solutions: This service helps businesses manage their customer interactions more effectively through features such as automatic call distribution (ACD); interactive voice response (IVR); real-time reporting dashboards; workforce management tools among others.
5) Connectivity: This service provides businesses with reliable and secure internet connectivity options such as leased lines, broadband, and 4G/5G mobile data services.
6) Security: This service helps businesses protect their networks, devices, and data from cyber threats through features such as firewalls; intrusion detection/prevention systems (IDS/IPS); antivirus software; web filtering tools among others.
Why Choose Portal Voice and Data?
There are several reasons why businesses should consider choosing Portal Voice and Data as their communication solutions provider. These include:
1) Expertise: With over 20 years of experience in the industry, Portal Voice and Data has a deep understanding of the communication needs of businesses across various sectors. The company's team of experts is well-equipped to provide tailored solutions that meet the unique requirements of each customer.
2) Innovation: Portal Voice and Data is committed to staying ahead of the curve when it comes to technology trends. The company invests heavily in research & development to ensure that its products are always at the cutting edge of innovation.
3) Customer Service: Portal Voice and Data prides itself on providing exceptional customer service. The company's support team is available 24/7 to assist customers with any issues they may encounter. Moreover, the company has a dedicated account management team that works closely with customers to ensure that they get maximum value from their investment in communication solutions.
4) Scalability: As businesses grow or change over time, their communication needs may also evolve. Portal Voice and Data's solutions are designed to be scalable so that they can adapt to changing business requirements without causing disruption or downtime.
Conclusion
Portal Voice and Data Ltd is a leading provider of communication solutions in the UK. With its acquisition by Wavenet, the company has expanded its product portfolio while maintaining its commitment to delivering innovative services backed by exceptional customer support. Whether you're looking for hosted telephony; SIP trunking; unified communications; contact centre solutions; connectivity or security services, Portal Voice and Data has got you covered. Contact the company today to learn more about how it can help your business stay connected and productive.