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The company's website is easy to navigate and provides detailed information about their services. However, I found the customer service to be average. While the representatives were polite, they didn't seem to have a lot of knowledge about the products and it took quite some time to get my inquiries resolved. Additionally, the response time to emails was a bit slow. On the positive side, the company offers a variety of insurance options at competitive prices. Overall, my experience with this company was average.