3 years ago
BUYER BEWARE!!!!!.
BUYER BEWARE!!!!!.
I went to plantation ford due to my car's engine lag and what seemed to be transmission failure. First, I got there, and Richard Hinton attended to me. Mr. Hinton told me it would be 1 whole week before they looked at my car. I was ok with the idea. after a week, they called me back and said they would need to drop the transmission to find the problem. (my car had no transmission codes) I was told it would cost at least 1200 for them to look at the transmission. They were claiming that my transmission was causing my engine to come out of timing. I have never even heard of such a thing. After learning, I had to pay 1200, I declined, and i was asked to pay the diagnostic fee. Initially, I paid because i thought they were right, but I wanted a second opinion. I took the car across the street to Transmission King, and they quickly found the problem (timing belt replacement). Plantation ford was trying to literally rip me off for a problem my car didn't even have. It is extremely unfair they even charged me the diagnostic fee when they didn't even diagnose the problem. Moral of the story, never go to plantation ford, and if you have to, exhaust all options even mobile mechanics before you go.
attached is a picture of my invoice for proof.