Planned Parenthood of the Great Northwest (AK, ID, WA) Review

amazing! great front desk people and my doctor (Pam) was hilarious and made me feel so comfortable. Thank you!!

I've given this location a try 3 times and each time I've felt unheard and frustrated with the staff.

Very friendly staff throughout. Wait was longer than expected even with an appointment.

Went here to get an IUD yesterday. Felt a little nervous about the procedure. Everyone there was really nice. The doctor who did the procedure was very friendly and professional, and made me feel a lot more comfortable with the situation. Unfortunately I can't recall her name. I'll be returning to this place, surely.

Not a great experience here... had to wait over an hour In a room for a Dr. A nurse asked me if i wanted some test to which i said sure, BUT she DIDNT say it would charge extra for it...Then the Dr saw me for max 5 mins, no bedside manner. I fought that charge since I was not notified of it, it was really expensive and it was a test I did not need but thought if its free why not. Such an unpleasant experience, will not go back to that location.

I've been waiting for 2 hours to get an exam and I still havent gotten one I've been waiting in the exam from for 1 1/2 hours so I'm going to leave because its pissing me off. They hospitality isn't great either. Don't come here ever! That's my advice.

Clean facility. Nice, knowledgeable, friendly staff.

This is the worst planned parenthood I've ever been too. Those receptionists are lazy and basically incompetent. They cancelled my appointment without asking and wouldn't let me be seen the same day. That was a while ago. Recently I made an appointment online and the same woman tried to tell me I made it for the wrong thing but finally realized she was wrong. After the appointment was finished I had a prescription to pick up which they keep in the desks they're at but she made me wait 40 minutes for it. Only giving it to me when I went up to ask about it. Surprise, she hadn't even been filling it or getting it ready (a process which took 30seconds). She was haut chatting up they other receptionist and drinking soda and not working. If you go here expect to be here for at least two hours.

Staff was extremely nice, explained the process in a easy understandable way. I highly recommend this location. Clean, safe, cozy environment.

so incredibly sweet and helpful! Thank you for helping me and my partner decide the best plan for us!!

Amazing organization, super professional, lovely office.

Found a lump in my breast and they had me in the next week. Professional, well-managed and empathetic. Diagnosed me within minutes (not cancer fortunately) and helped me work out a further check up and treatment plan when I went back home. AND they took my out of state insurance (Blue Shield Cal). Thanks PP!

This PP location was my primary healthcare provider throughout grad school. The location and hours are intensely convenient and I received consistently great care. If you need to get treatment in a hurry, this is a great bet, second only to zoom care.

I usually have really good experiences at PP. Maybe this location is just too busy to function properly. The staff was perfectly friendly and not the issue at all. My issue is my prescription was supposed to be sent 5 days ago. It was never sent and when I called to fix the issue I was left a voicemail from my practitioner that she had sent me the a prescription for something I wasn't even diagnosed with! Not even the same info she gave me at my visit. Ive called several times trying to get things figured out and emailed and still haven't gotten an answer and have not been able to start my treatment. I don't even understand how you can mess up this bad with someones medical information. I know this location is a busy one but man this is frustrating and I will not be returning.

This was the first time I have used Planned Parenthood services and I am beyond thankful. Yesterday afternoon I called and they were able to set appointment for me this morning. Since the moment I arrived inside the facility to the moment I walked left, I was comfortable, treated respectfully, cared for and truly felt secure never feeling ashamed or pressured in any way. I was there for two hours, and everything that happened was explained and the women who supported me there were compassionate, respectful and answered all my questions. I would highly recommend this organization and location for anyone looking for any service they provide, which is a lot. I just wish there was more I could do to show my appreciation for what they did for me. Thank you Planned Parenthood!