3 years ago
Went here for a quick meal on Easter Monday. The m...
Went here for a quick meal on Easter Monday. The main problem was our server (when we actually HAD a server) didn't LISTEN. First, we didn't get one of our starters, then the children's pizza was wrong. Considering all the adults had their food, we wanted a quick solution for this. Simply taking off some ham and adding some cold olives would do. The staff decided to make a brand new pizza, at the expense of 20minutes waiting time for the child while the adults ate around her! Again, not listening...
During our entire meal we were never asked how our meal was, if we wanted more drinks.. Anything! We eventually stacked our own plates and asked for them to be removed. A further 20mintues of waiting before we had to ask for the ice cream from the children's meal.
The manager tried to rectify the solution, offering a free coffee. This could have improved the situation, if only the staff hadn't thrown them on the table in contempt. I was just surprise they knew where the table was, as we hadn't seen anyone for about an hour and a half! All in all, a quick meal ruined, and I wouldn't suggest this restaurant to anyone, especially given the number of food options in London Bridge.