Pioneer Contracting Company / Pioneer Ace Hardware

Pioneer Contracting Company / Pioneer Ace Hardware Review

Reviews 96
4.5
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Reviews 96
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L
3 years ago

Good prices, had the item I couldn't get anywhere ...

Good prices, had the item I couldn't get anywhere else. They sell yeti products there. Equipment rental also. I thought it was just a hardware store but this location has a large lumber yard. Cashier's are awesome.

C
3 years ago

Great customer service. I had another key with fob...

Great customer service. I had another key with fob attached made for my car and paid less than half of what I would at the dealer. Would definitely recommend calling to see if you could get new keys here before going to your dealership

L
3 years ago

We were looking for a certain hex bolt and nut or ...

We were looking for a certain hex bolt and nut or washer. No one helped my mom or I at all. And all employees saw us there looking trying to find a bolt and such. They didn't approach us or see if we needed help. Their was no customer service given at all.

j
3 years ago

If I could give this store 0 stars I would. Instea...

If I could give this store 0 stars I would. Instead of my dad enjoying to work on his project, paying a visit to ace hardware was a big mistake because he came home talking about his TERRIBLE experience at Ace with one of the outdoor worker. Because of the lack of customer service my dad refuses to come and shop here again!

B
3 years ago

Good selection of Hardware. Employees knowledgeabl...

Good selection of Hardware. Employees knowledgeable. Aisles are tight. Good for people with good legs... not so much for me on electric scooter. Prices are competitive. Saves me from having to bus it out of town which I dislike doing. Mahalo Ace Wahiawa

A
3 years ago

I can find things here that you cannot find at cit...

I can find things here that you cannot find at city mill , lowe's , or home depot. Best personal service I ever got from all the hardware stores. The employee did not just point to a aisle or wall and walk away.

D
3 years ago

So sad. This used to be a great place to shop, whe...

So sad. This used to be a great place to shop, where everyone cared enough to help you. There are only three employees that stand out and would get a 5 star rating, Gordon, Joyce and Lynelle. The rest should be terminated and not be allowed to contribute to the community as their lack of enthusiasm and strong desire to get out of work is clearly evident.

J
3 years ago

Staff were very friendly and helpful. They beat t...

Staff were very friendly and helpful. They beat the dealer's price for a new key fob by $160. But they don't take a credit card by phone, requiring two long drives. Otherwise I'd give them 5 stars.

s
3 years ago

Great hardware store on North Shore. They have eve...

Great hardware store on North Shore. They have everything you need from propane to everything you need to build a house! The staff is always friendly and showing Aloha in any way they can help a customer.

M
3 years ago

Great neighborhood hardware store. They always hav...

Great neighborhood hardware store. They always have what I am looking for in stock. Staff is knowledgeable and friendly. Prices are a little higher than say Home Depot, but you would spend the difference in gas going all the way to Home Depot or Lowes anyway.

T
4 years ago

If you need trager pellets or trager accessories t...

If you need trager pellets or trager accessories this is the place on island to get it. I used to drive all the way out to Kapolei to get pellets. Wahiawa ace hardware is better and has more consumer friendly hours.

G
4 years ago

Service at Pioneer Ace was great. After paying for...

Service at Pioneer Ace was great. After paying for my hollow tile and tile caps, one of the workers brought everything to my car and loaded it for me. He made sure the tiles and caps were not broken. Thank you for the wonderful service!

B
4 years ago

It is amazing the selection you can have in such a...

It is amazing the selection you can have in such a small establishment. The staff are super friendly and actually stop and ask if I need assistance (a rare occurrence in most hardware stores). The store is clean and organized. The prices are very good. This store has not let me down before! Great store with great people.

B
4 years ago

My hometown ACE! Love the employees, the large sel...

My hometown ACE! Love the employees, the large selection of tools and construction items, paint, cleaning supplies, local items, lumber yard and handyman/contractor referrals! I stop here weekly and I always feel like Ohana!

J
4 years ago

One of the floor service employees who was new to ...

One of the floor service employees who was new to work there knew what I was looking for after I described what I was looking for to him but he said we probably do not have it. He said I may need to go to Home Depot or Lowes for that. So I said ok but did not take that answer so I walked over to the next isle and found what I was looking for in abundance....I was not upset at all but the employee could have gone that extra step and ask another employee who had worked there longer and who had extensive knowledge of their inventory before referring me to another location where the items were.

Great store because I go there all of the time I genuinly want to help and not put them on blast I let him know which isle the items were and what section so he could guide some else in the future.

B
4 years ago

Outstanding store and customer service. They have ...

Outstanding store and customer service. They have some of everything! Which would have thought that I would be able to find natural rubber plugs, for closing the drain holes on the belly of a US Army UH-60 Blackhawk helicopter, but Pioneer Ace Hardware, in Wahiawa was my first stop and they had them. We are going to media blast the paint from the helicopter, for repainting and the plugs are perfect for protection, from allowing blast media from entering through to the inside of the belly of tge aircraft. Mahalo's to Ace Hardware!!!

W
4 years ago

Ace Hardware is a favorite place where one can fin...

Ace Hardware is a favorite place where one can find a single screw, a bolt, a washer or a nut as well as a variety of fertilizer, tools, paints and nick nacks for the kitchen, yard or building project. It's like a large chain store packed into a small package. Welling through the aisles id's an adventure in itself.

Pioneer Contracting Company / Pioneer Ace Hardware

Pioneer Contracting Company / Pioneer Ace Hardware

4.5