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A
3 years ago

Nick U. was the one that sold me my beautiful truc...

Nick U. was the one that sold me my beautiful truck and I m so happy!!! The experience was comfortable. I had no stress at all he answered every single question I had and even showed me where the oil pan was. I am a Nissan truck owner now, thanks to Nick.

J
3 years ago

Wow! Is all I can say! Billie F was amazing and so...

Wow! Is all I can say! Billie F was amazing and so was his staff. From the moment I walked in the door to drop off my car to when I picked it up the service was top notch. Billie made me feel comfortable and confident that he was going to take car off me. Everyone had a can do attitude with let me see what I can do, I ll check it to this for you, never a no. The team was communicative and kept me updated with my car and took a point to get to know me. The day I picked up my car, Billie ensured me he would take care of me and my car the next time I came in and I will definitely come back for service. This team is incredible!

c
3 years ago

Drop my car off for routine maintenance. And I wai...

Drop my car off for routine maintenance. And I waited. They had me in-and-out really fast. The staff was super friendly, and the waiting area if waiting area had many nice amenities. Including free drinks snacks and access to power ports 4 phones or laptops. Overall a great experience

P
3 years ago

We purchased our 2018 Rogue at Pinnacle Nissan. Ev...

We purchased our 2018 Rogue at Pinnacle Nissan. Every service that we've had on our Rogue has been great. All the service personnel have always served us very well. They have a great team that is customer oriented and care for the service of our vehicle. Kuddos to all the service team at Pinnacle.

A
3 years ago

I Had a fantastic experience taking my Armada in f...

I Had a fantastic experience taking my Armada in for a check and regular maintenance. It was my first time at Pinnacle Nissan and I was impressed with their competence and customer service. Blake noticed and replaced whatever was needed. He was straight forward and great at keeping me updated. There were no surprise charges. After having 16 years of infinity (with automatic loaner cars, and the little extra little cuties) I have been pleasantly impressed with Pinnacle Nissan and the quality customer service Blake provided. I would definitely recommend it to friends and family.

K
3 years ago

Joey was excellent to work with! Very pleased with...

Joey was excellent to work with! Very pleased with him. Whoever washed the car left it with marks and scratches down the drivers side that I will have to buff out. Otherwise, I would have given 5 stars.

P
3 years ago

What an exceptional experience having my Certified...

What an exceptional experience having my Certified PreOwned Nissan! Billy Ferrari & Blake ensured everything was taken care of during the time of the repair & available for any questions/concerns I had, which was a HUGE relief! It s nice to be treated like family THANK YOU Pinnacle Nissan

L
4 years ago

I came into the dealership with the promise of "no...

I came into the dealership with the promise of "no hassle" sales tactics. Three weeks later, I can't get my down payment back after changing my mind about a vehicle and everytime I call they send me to someone's voicemail. They continue to dodge my calls and give me the run-around. Don't buy from this dealership! You've been warned.

B
5 years ago

I was undecided and looking for a Nissan in the mi...

I was undecided and looking for a Nissan in the mid $20,000 range. I met car salesman Joshua Reser who was very nice and patient while I drove several cars. I definitely plan to come back in the future.

S
5 years ago

Due to the pandemic, my car sat in my garage for o...

Due to the pandemic, my car sat in my garage for over a year. The Pinnacle Nissan Service team made the needed repairs so my vehicle could pass the AZ emissions tests. My registration had expired back in Aug 2020 so I needed to get a 3-day temp registration, which the team also helped me print while the repairs were being worked. Great folks to work with and very friendly, professional.