Pinnacle Home Health

Pinnacle Home Health Review

Reviews 13
4.1
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Reviews 13
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G
1 year ago

I had a generally positive experience with Pinnacl...

I had a generally positive experience with Pinnacle Home Health. The staff was friendly and the care was satisfactory. However, there were a few instances where communication could have been better.

S
4 years ago

My mother caught Covid-19 and after treatment from...

My mother caught Covid-19 and after treatment from local hospital, Pinnacle Home Health was assigned to her case. They were very professional and did care for my mother when they came. My problem is they cut off care and appointments during a time she was still having medical issues. During the 2 weeks they came out twice each week. On the third week my mother found out not only did she still test positive for Covid-19, but had bacterial pneumonia also. The nurse who came told her they were cutting her visits to once a week. I was out of the room when he said it or would have questioned it. My mother still has Covid and pneumonia and your cutting her visits? Then the next week my mother was still not getting any better, I scheduled an appointment with her Doctor. The nurse came out the day before the appointment and knew my mother was still sick, but haven t heard from them since and that was 2 weeks ago. They don t even know what happened after the Doctor s visit. The Doctor discovered that my Mother contracted influenza B and Urinary Tract Infection. They knew my mother was still sick and just cut her off without letting anyone know. This is not Care, but just doing what your company needs to do to collect Medicare Payment, that is how I feel.

Pinnacle Home Health

Pinnacle Home Health

4.1