Pierre's Ice Cream Reviews

So nice to call a company, leave a voice mail for someone who is the VP of marketing and not get a call back. When put to his voice mail again, I hung up and called back, and the operator wouldn't give me to anyone else, but she did make up excuses about how busy they are. Well I will make sure they don't get any busier and call another company. #horridservice #getbettercustomerservice #callback

Thank you for the no sugar added Slender moose tracks. It is delicious! I have to watch my carb intake and tried it today. You get two thumbs up from me.

The Strawberry cheesecake ice cream is hands down amazing

This is the worst place I've ever delivered to I had an 8am appointment to deliver they sat me in a dirt lot for three and a half hours then finally told me I could go back to the docks I then waited over twenty minutes to get into shipping and receiving eventually I just gave up and tried calling them after them hanging up one three times I will never take another load back here

They have the worst ice cream cones I have ever had. If I could give them 0 stars I would. I bought a box of 6 and they were not cheap. They were actually inedible, the ice cream was more like ice milk and the cones were so soggy and soft they were like sponges, gross!

The best, Moose Tracks and Neopolitan sugar free ice creams I have ever had.

So I understand I went to a game on a national holiday that was sold out. I understand it would be very busy and the line would be long. What I don't understand is how as soon as I get to the register they run out of cookie dough right as I order it. Not only did they run out of cookie dough, one of two registers broke down making the longer of two lines cash only. Mistakes happen and technology can fail but the older gentleman working could only blame "the people downstairs, they don't help and they won't bring more ice cream and there's nothing they can do". I opted out for another flavor and I shouldn't have. It was twist and basically completely tasteless. I was really upset becausr this cookie dough ice cream is something I really looked forward to. I don't go to progressive enough considering I'm more of a pirates fan and PNC park is far better but I want others to be aware of what may happen.

This Ice Cream is the Best and they have a ice cream manufacturing plant right here in Cleveland its doesnt get any better than that

Quick unloading(31 minutes), with plenty of room to back. Large staging area, but not sure if you park overnight.

I love Piers ice cream I'm a big fan of Pierre's ice cream I love all different type of flavors I like the fact they been in business so long I like the fact that they're in Cleveland Cleveland has a lot of interesting places people do not even know that I mean Cleveland got so many places that make products they sell around the world I'm happy to be in Cleveland Ohio but back appears ice cream I love your butter pecan oh my goodness it has those delicious little beads in there to taste so good the peacocks are fresh and is that oh so buttery flavor I can't get enough of also the Neapolitan I love it the chocolate ice cream does not taste like poison and most of the time people chocolate ice cream taste like poison but not Pierre's if they has a really good smooth Rich chocolatey flavor oh my God I love you. I scream thank you for making one of the world's best ice creams

Ice cream is very yummy, but nothing that special to me that worth being 70min in line to get a scoop. (I think I'm okay about getting Ben&Jerry next time instead...)

Great family business with unique Cleveland history!

A little disappointed in the neapolitan distribution

Awesome ice cream! A Cleveland treasure with a long history of excellence!