pictureline inc. Reviews

As an avid photographer for over 40 years and a long-term NYC resident I have purchased my gear from many different places. I discovered Pictureline about 5 years ago after moving out West and they are now my first choice when I need gear. Great selection, outstanding (and personal) service and they always go the extra mile to help. Twice in the past 3 years they have come through when I was trying to track down an elusive (and popular) camera. Service like this is hard to find and I'm thrilled that I don't have to shop around any longer!

Fantastic! Extremely knowledgeable and friendly staff, and they have a great selection. We went to buy a new mirrorless camera and they helped us find a body and lens within our budget that did what we needed. They went over the benefits of different brands and models and answered all of our questions. It gave us great peace of mind to have an expert opinion. Love our new camera! Would highly recommend.

The one stop shop for all your photography needs. Staff are extremely helpful and are very responsive to your requests and will kindly add more experience to the gear you are looking at. You can easily drop all you tax return here so be careful, but it is so worth the knowledge and local support.

The staff is super helpful and knowledgeable. They have an awesome selection of cameras and accessories. Dave is the guy for lighting question. Highly recommend.

I haven't had the pleasure of visiting this store in person but I definitely will the next time I'm in the Salt Lake City area. It was refreshing to deal with such a friendly staff over the phone who is clearly focused on providing the best possible customer service. A special thank you to Colin for helping me select the perfect full frame camera and accesories. I look forward to making future purchases.

Contacted Chris via email about an Epson P900 printer. Pictureline had it in stock when others did not. Chris was prompt to respond, to all my email/questions, that kept popping up. Very professional, courteous, and helpful. First time with Pictureline, but definitely not my last. Printer shipped same afternoon I ordered. I don't expect any hitches once it arrives, so don't think I will need to update this review. But the purchase process was smooth and fantastic..thanks Chris!!

Pictureline coming through again! I needed the Rode GO II wireless mics before I left on a business trip. I couldn t get them quick enough from Amazon and Best Buy didn t have them in stock. So of course pictureline had them! When I got back home I realized I had left my wallet at the table when I was checking out. When I called, they not only confirmed I left it but they offered to bring it to me so I didn t have to drive back 40min to get it!!! Are you kidding?!? This is a level of customer service that keeps people coming back! Thanks again!

I can t imagine a more thorough, complete and helpful camera equipment retailer, and so much more.

Enthusiastic and very knowledgeable staff, top of the line equipment, long term support, huge selection, ongoing classes and photo walks, beautiful store and courteous follow through. Every attention to detail and above and beyond helpful, always with a smile.

I can t say enough good about Picturline and all they embody.

I m so happy to have chosen to come here for my first purchase of a DSLR, especially not knowing much about the function or all the knowledge that goes into using something other than my iPhone. The support is incredible.

Advice: Avoid all the other big box, appliance stores and online buying options. If you don t, it s highly likely you ll never use your equipment....it may sit next to your treadmill under the laundry!

Get To Know Your Camera Class
Outstanding Class by Jens Nielsen! Jens' positive energy was inspiring and contagious. Great combination of learning about the camera, how to shoot great pictures and hands on experience outside of the class room. Highly recommend taking this class. Thanks Jens!!

Knowledgeable and fantastic. Looking forward to my camera purchase and workshops to help me with the learning curve.

Additional:
I am SO EXCITED to have my dream camera! And Collin took great care of me! Their time has guy, Chris, helped me make the best choices. They are amazing and knowledgeable and helpful and I cannot say THANK YOU enough!! Their gear is exceptional and Quality, and they know their stuff here.