Reviews 12
Filters:
Rating
Language
Sort:
Most recent
A
10 months ago

Phonon communications pvt ltd provides satisfactor...

Phonon communications pvt ltd provides satisfactory services. I found their website to be user-friendly and their customer support team was responsive. However, there is room for improvement in terms of service quality. Overall, a decent experience.

R
10 months ago

🙌 Phonon communications pvt ltd is doing a fantast...

🙌 Phonon communications pvt ltd is doing a fantastic job! Their services are excellent and their website makes it easy to find what you need. The customer support team is always ready to assist and provide solutions. Highly recommended! 🙌

K
11 months ago

The communication services I received were great. ...

The communication services I received were great. I was satisfied with the company's website and their customer support team. They were responsive and helpful in addressing my queries. I would recommend their services to others.

E
1 year ago

👍 I had an excellent experience with Phonon commun...

👍 I had an excellent experience with Phonon communications pvt ltd. Their services are top-notch, and their website is user-friendly. The customer support team was extremely helpful and prompt in resolving my queries. Keep up the excellent work! 👍

E
1 year ago

Phonon communications pvt ltd is doing a great job...

Phonon communications pvt ltd is doing a great job! Their services are reliable, and their website is user-friendly. The customer support team was helpful and responsive. I would definitely recommend them for communication solutions. Keep up the good work!

J
1 year ago

👌 I recently used the services of Phonon communica...

👌 I recently used the services of Phonon communications pvt ltd and I am extremely happy with the experience. Their services are excellent, and their website is easy to navigate. The customer support team was very helpful and addressed all my concerns. Highly recommended! 👌

A
1 year ago

I recently used the services of a communications c...

I recently used the services of a communications company and I am quite satisfied with their services. The website was user-friendly and easy to navigate. The customer support team was responsive and helped me with my queries. I would recommend them highly to others looking for reliable communication solutions.

E
1 year ago

Phonon communications pvt ltd is an average compan...

Phonon communications pvt ltd is an average company. Their services are satisfactory, but there is nothing exceptional about them. I found their website to be easy to navigate and their customer support team was helpful. However, I expected more from them considering their reputation. Overall, an average experience.

S
1 year ago

Phonon communications pvt ltd provides average ser...

Phonon communications pvt ltd provides average services. Their website is decent and the customer support team was responsive. However, I expected more from them in terms of service quality. It was an okay experience, but there is room for improvement.

P
1 year ago

Phonon communications pvt ltd is an average compan...

Phonon communications pvt ltd is an average company. I had a satisfactory experience using their services. Their website was easy to navigate, and the customer support team was helpful. However, I expected more from them. They need to improve their service quality to be more competitive.

W
1 year ago

👍 Phonon communications pvt ltd is an excellent co...

👍 Phonon communications pvt ltd is an excellent company. Their services are top-notch and their website is user-friendly. The customer support team was helpful in addressing my concerns. Keep up the good work! 👍

K
1 year ago

I recently used the services of a communications c...

I recently used the services of a communications company and I am quite satisfied with their services. The website was user-friendly and easy to navigate. The customer support team was responsive and helped me with my queries. I would recommend them to others looking for reliable communication solutions.

About Phonon communications pvt ltd

Phonon Communications Pvt Ltd: Revolutionizing Customer Engagement with Intelligent Contact Center Solutions

In today's fast-paced world, customer engagement has become a crucial aspect of any business. With the rise of digital channels and social media, customers expect quick and efficient responses to their queries and concerns. This is where Phonon Communications Pvt Ltd comes in - a leading provider of intelligent contact center solutions that enable businesses to connect with their customers seamlessly across multiple channels.

Phonon offers a range of proactive outbound and inbound engagement solutions that cater to the diverse needs of businesses across various industries. Whether it's voice, chat, email, SMS or WhatsApp - Phonon has got you covered. Their cutting-edge technology ensures that every interaction is personalized, relevant and timely - resulting in enhanced customer satisfaction and loyalty.

One of the key strengths of Phonon is its focus on innovation. The company constantly strives to stay ahead of the curve by leveraging emerging technologies such as AI, machine learning and natural language processing (NLP). This enables them to deliver highly customized solutions that are tailored to meet the unique requirements of each client.

Another standout feature of Phonon is its commitment to data security and privacy. The company adheres to strict industry standards such as ISO 27001:2013 certification for information security management systems (ISMS) - ensuring that all customer data is protected at all times.

Phonon's comprehensive suite of contact center solutions includes:

1) Outbound Voice Solutions: These include automated voice calls for reminders, notifications or surveys; personalized voice messages for marketing campaigns; IVR-based self-service options; click-to-call services for website visitors; etc.

2) Inbound Voice Solutions: These include intelligent call routing based on caller preferences or history; real-time speech analytics for sentiment analysis or call monitoring; virtual queuing options for high call volumes; etc.

3) Chat Solutions: These include live chat support on websites or mobile apps; chatbots for automated responses to common queries; co-browsing options for real-time assistance; etc.

4) Email Solutions: These include personalized email campaigns with dynamic content; automated email responses for customer queries or complaints; etc.

5) SMS Solutions: These include bulk SMS campaigns for promotions or alerts; two-way messaging options for customer feedback or support; etc.

6) WhatsApp Solutions: These include WhatsApp Business API integration for seamless communication with customers on their preferred channel.

Phonon's solutions are designed to be highly scalable and flexible - enabling businesses of all sizes to benefit from their expertise. Their cloud-based platform ensures that clients can access their services from anywhere in the world, without any hardware or software installations required. This makes it easy and cost-effective to deploy and manage contact center operations, while also providing real-time analytics and reporting capabilities.

In conclusion, Phonon Communications Pvt Ltd is a game-changer in the field of customer engagement. With its intelligent contact center solutions, businesses can now connect with their customers seamlessly across multiple channels - resulting in enhanced satisfaction, loyalty and revenue growth. So if you're looking to take your customer engagement strategy to the next level, look no further than Phonon!

Phonon communications pvt ltd

Phonon communications pvt ltd

4