Peugeot Polska Review

Very friendly and reliable service. I would recommend.

Good morning

Applies to: a review of 25,000 Peugeot No., reg. WU5255G 16/05/2019 at 11.00
After the initial non-stiffness, the gentlemen got out of a difficult situation, and that's the most important thing. greetings

Businesslike and friendly service, quick and professional advice.

Customer service at an extremely low level. Difficult contact by phone and direct. I could not get through all day, I had to go there in person. The grumbled man to provide customer service provided me information on purpose, because he was staring at the monitor screen. I was given to understand that I am not the right customer for them, because my car is already 12 years old ... To this poor level of service, the service prices have been inflated three times. I do not recommend.

I recommend a very nice and friendly service. Proven Sales Advisor Micha Kosieradzki

Fast service, friendly service, up-to-date repairs (via uploaded video).

In general, I got the job done, the Lord was nice, he settled my case quickly, not like a few days ago olewka

It's probably the only dealer where you can't buy spare parts.

I'm improving the overall rating.
We met, there was a test drive with a lot of information and good service.

Service staff are not very pleasant, they are eager to approach customers

I recommend this salon! Great service and immediate help and advice. In particular, I recommend contacting Mr. Micha Kosieradzki, who quickly advised and helped choose the best configuration :)

Three companies / PSA / in one place
very helpful

O D R A D Z A M. Scandal. Description in brief:
After choosing a car from the offer that I got, I paid an advance. The only remark I had was leasing, where the bank demanded the economic situation from last year, which is normal. However, to demand from the client financial results for the first quarter of 2020 in May, especially when paying 45% (in addition, we already have a car in PSA for several months without any arrears) is probably an exaggeration. Sharing these comments I said that I can arrange leasing on my own because it is also not very attractive.
The head of the salon, Mrs. Beata Z., went mad and wrote back to me that I should adapt to the conditions or look for another salon. This is how they approach customers. Calling a landline is also a miracle. Even in a rightly past era, I have not experienced such humiliation. I will never look here in my life and of course I advise you to avoid wide-ranging.

A funny salon, at the request to show the boot, the staff replied that the lock had broken. In the next car the battery discharged and it does not open . Fortunately, there are two other salons next to it. And I chose the manufacturer who makes cars in which the viewers were not able to exploit the car's components. On the positive side, there is parking for customers. Generally, I do not recommend.

I do not recommend anyone. Zero system I received such messages from you that Friday will be ready and I have planned all for pickup, but I only found out that Friday afternoon the car is not ready.

Professional professional service. I would recommend.

Very nice and competent service. I would recommend.

Total customer neglect. I called to make an appointment with a mechanic, the dispatcher asked to leave the number because most of the mechanics were taken. OK, you can understand. Of course, no one called back because what for. I would recommend. Provenanceism for 5 stars.

Professional service and quality as well as a nice atmosphere. I recommend this salon to everyone.
Thank you for helping Fabian - estimated.

Super lounge, homey atmosphere, helpful and competent team. Mr. Kamil quickly and accurately selected the model for my needs. 5/5 service, and delicious coffee. I recommend to all undecided people;)

You really can't get through, and when I arrived in person, the service looked like everyone was looking after each other and not very interested in the presence of the customer. But the lack of professionalism has passed the human concept when picking up the car, I do not understand how you can try to release a vehicle in which, after an accident repair, the pillow indicator is lit and the seat belt cannot be fastened.

Peugeot 107. Service action on gaskets of rear door windows - visit arranged at 8:00 am and took about an hour ... In the end, it lasted to a trifle 12 ... Theoretically, gaskets were replaced, only interesting ones because they are all old. I understand that this is a car from 2008 and the service in the service of such a vehicle has no interest, but without exaggeration ... The only thing that saves the situation is the machine with free coffee and the fact of "cleaning up" the car.

I recommend with a pure heart! Great approach to the customer, nice atmosphere. Immediately after entering, they took an interest in me, offered coffee, and after a while a salesman appeared. Everything is clearly and specifically discussed. I found the perfect car for my family, I will definitely come back here when my next car is planned.

We bought two cars one is 508 and other is 208. They helped us a lot with the paper works and gave us guidance. Specially Mr Fabian who deal with us is cool guy. Very good service and very professional. We did not try peugeot cars before. Now I am loving my car a lot.

I can recommend this service with a clear conscience. Quickly done service.

All right. Car repaired. High level customer service. All information provided and the car is functional.

I do not recommend totally. The highest level of unprofessionalism and indifference towards the client. Not saying that they never answer the phone, they write to the e-mails once a week, and to explain anything you just have to go there - otherwise you can not. If you value your time and nerves, definitely avoid this site.

My brother bought a car there. He is happy he has 5 years.

Professionally, reliably and honestly in contact with the seller. The salon is richly equipped. I saw what I wanted. I learned what I wanted. I did not wait long.

Unable to reach the website. In addition, customer service at a fairly satisfactory level.

I recommend everything in perfect order! Nice service

Very nice until you pay for a new car. Later approach pay and s ........ j. Reporting 1cm varnish chipping under warranty in a 2-month car the nearest date for inspection in 10 days. You don't have time to come and take one picture. When asked about a replacement car, you shouldn't be scheduled for repairs. What I care if they put the nail polish on properly would not have to repair it. So if you expect that you will buy a new Peugeot with a service and assistance package and will have peace of mind then you can convert.

I recommend this Peugeot service. I had very serious problems with my car and only this service was up to the task (the leasing company unfortunately had these serious problems with the car in deep respect) and helped me and successfully solved my problems including negotiations with the headquarters. Thank you for all the time and help!

Very nice, efficient and professional service. I checked the car before purchase. recommend

It happened to me to be there several times, whenever I come to Mr. Czarek, everything goes smoothly and pleasantly. Despite complications, full culture and commitment.

Bardzo mili Panowie. Pomocne, wszystko szybko i profesjonalne.

A large salon with a service belonging to Peugeot Polska. Unfortunately, expensive. They take the customer seriously.

Has been cooperating with this company without any problems for many years. I recommend, greetings.

Scandal. I was offended by a service employee. I still have a problem with the car and he said quotes "then go to the seller let him give you a new car" since we are on you? And if you can not do the service properly, do not take it

I was considering car leasing. I met nice, professional and most importantly non-veritable Sellers. Ultimately, however, I chose Renault because of the much more interesting stylistics of the interior and more attractive price offer of cars of the same class.

Dodzwonienie there almost impossible, apparently have so much more that 1 customer is not the need.
It's a shame because I wanted to leave my money with them

I tested the peugeot 2008 in this salon. Despite the problems at the beginning (the selected car was not available during the agreed test drive), I was offered to rent a car for a longer time at a later date. Service very nice and professional. I would recommend.

I do not like this site, I do not like "customer service", unnecessary comments. And verification ... You come with a simple problem, e.g. clamp replacement, but first verification and payment for it. You know what you're coming with, and you pay for the assessment anyway. I stress you know the problem

We were on the go to austria, so it was very kind to get an appointment quickly. Our problem wasn t dramatic but of a safety concern. the windscreen washer was defect, apparently due to a little fellow marten, who ate the tube which lead to the washer. Although the problem wasn t so dramatic Mr. Cezary Sidorowicz, who was our serviceconsultant, treated us and the car very carefully and respectfully. He kept us updated, showed us every corner of the psa retail building which was necessary and offered us coffee and drinks always being kind and polite. We are not used to such great service, even in vienna at mercedes-benz there isn t such great service as here, so the the entire stay didn t feel like a colossal timewaste. Thanks a lot to Mr. Cezary Sidorowicz and his team. It is good to know, that you are well treated here and i hope other customers will have a similar experience.

A replacement car of the same class as it was left on the site. Real-time repair info. Everything done on time. I would recommend.

Experienced staff with an individual approach to the client. I will definitely recommend it especially if someone is not sure what kind of choice he wants - he will get help here.

Hopelessness. You can not get through to the service, I tried half a day and a piece of the next day. Finally, I found the form on the page and arranged a visit. Upon arrival, it turned out that despite receiving the form, the review would not do, because they did not confirm the application. Ie. they did not call and did not say "you can come." When asked why they did not inform me that I had no reason to take a leave from work and come to a self-service place because they did not have time for me, they did not deign. On my complaint that they can not be reached by calling, they said they know, but the person receiving the calls has holidays (sic!). All this happened in the atmosphere "we do not have your coat and what will you do to us?". I have dealt with many car services, but I have not encountered anything like this since the times just right. Give a wide berth.

As always, great professionalism in every inch, professionalism of mechanics, professional service.

I recommend this salon, especially Mr. Adam's sales advisor. Very efficient and effective, and what is increasingly rare nowadays (and of course I had contact with the competition before choosing Peugeot), very involved in the project and in relations with the client.

The car has been on the site for two weeks. There is no problem if you need to call and inform that there are more and more things to do and costs are rising and rising. Contact the other way is no longer possible. For 3 hours he has been trying to call the service to find out if the car is ready for pickup and unfortunately nothing. I do not recommend this site. The fact that at the time of bringing the car there was already a customer fussing about exactly the same. No contact whatsoever.

I don't know what this website is solid about, but you can't refuse to make a balloon a customer. I exchanged front brakes at a "promotional" price of ~ 800 PLN. The advertising poster said "that we can finally afford us the original Peugeot parts" or something like that. I decided on a replacement in the Peugeot, I put it on that they know their products and I will zadowoly their services. After receiving the car I was very pleased! But until the first beeping of the brakes. I drove after driving about 400km to the site with a complaint. Mr. serviceman, whom I greet, said that the brakes are so squeaky. Well, maybe, but as he admitted, not in his car. In addition, I became postraszonty that as they enter the well and will not cause squeaking brakes is I will have to pay ~ 300 PLN. It turned out also that the brakes which were to be orgyginalne peugeotowskie - are replacements for the factory, which explains squealing. When I referred to the poster, you are a bit confused and say yes, they put in but original replacements. After the warranty repair the brakes squeaked - I drove around 1500.
Poor, One Time and Unkind. He doesn't pay heavy money for ASOs to ask for a solid repair.

The offer has arrived, the Lord, as usual, very nice, all black and white. Now all you have to do is go to the living room
Wojtek

Without reservations, everything at the highest level, concrete and substantive service was able to meet my requirements.

I can not hire a worse service, Not that it's not competent, it's not polite. After a two-week waiting for an appointment I just found out that the car will not fit into the workshop, and earlier it was agreed with the workshop that the car has a height of 3, 20m said that it can easily fit up to 3.50m. The service I do not recommend after the previous repair of the car was a dirty center, the upholstery was to wash the car was dirty, it was not even cleaned after repair, after 3 weeks of waiting. You need to learn the manners of good manners and addressing the client. There is not even a bit of professionalism in it !!!!!!! Only those can deal with laying the spring on the shelves.

A mask began to rust in my Peugeot. after 2 years of use, 40 km km traveled and regular inspections at an authorized service center. I managed to replace it during the warranty Peugeot, but after 2 months as the warranty ended, it rusty again. The driver's, passenger's door and tailgate also rust, but Peugeot Polska has not accepted the warranty for a month after the varnish warranty ... No argument goes to Peugeot Polska. I DO NOT RECOMMEND this brand.

Extremely nice and competent service
I heartily recommend

Cool living room. Professional service listening to customer needs. Very good is that many cars are ready for test drive. Day lease offer.

Professional friendly service both in the salon and in the service

Ms. Sales Department Assistant - przesympatycza. She quickly organized a test drive for us, explained everything. Excellent approach to the client, including our daughter. There was no problem for the child to play in the cars presented, a great place to choose a car for a family. An advisor perfectly oriented in the product being sold, which is difficult for competitors.