I recently had the opportunity to use the services...
I recently had the opportunity to use the services of this insurance broker and I must say that my experience was average. The website was easy to navigate and provided all the necessary information about the various insurance options available. However, the communication from the company was lacking at times. It took longer than expected to receive responses to my inquiries, and there were a few instances where I had to follow up multiple times to get a resolution. The overall process of obtaining insurance was smooth, but the customer service could be improved. Despite these shortcomings, the company was able to provide me with a suitable insurance policy that met my needs. If they can work on their communication and responsiveness, they could become a reliable option for insurance services.