Pestana Buenos Aires Hotel

Pestana Buenos Aires Hotel Review

Reviews 916
4.3
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A
3 years ago

Excellent service. The attention of all the staff ...

Excellent service. The attention of all the staff is first class, the facilities are very complete. They fulfilled everything agreed. The pool and spa area is spacious and has all the comforts. A hotel to recommend and always return.

A
3 years ago

The bar very good and excellent attention. The poo...

The bar very good and excellent attention. The pool area is nice but bad attention, they did not want to give us robes because it was only for those who had a spa day (?). We were staying there and the spa was what we were trying to enjoy. It was also a bit dirty, we saw more than one cockroach.

L
3 years ago

I did not stay at the hotel but I went to various ...

I did not stay at the hotel but I went to various events and labor conventions. It has several rooms, restored with buffet and food plate options. All very rich and excellent service. Several rooms for events depending on the number of people.

M
3 years ago

UPDATED

UPDATED
After my first bad experience with my partner, the hotel manager contacted us immediately.
We had the opportunity to stay at the hotel again and I must emphasize that everything was perfect. Clearly that day we went was an exceptional situation, because we had no problems. The spa was great, the welcome from the staff, the incredible breakfast. Now if I can say that I would return!

1st experience: I am staying at the hotel, 15 minutes to check in because the system did not work, I went to the pool and there were no towels, they indicated that they would replenish in 20 minutes, after that time I returned and they brought so few that they were not enough, wait another 20 min and same situation. The third time I went back to the room all wet. A disaster

D
3 years ago

Very good location, service and attention, the vie...

Very good location, service and attention, the view from the 12th floor towards the av. July 9 is impressive, the only thing would improve the bathroom screen, the bath system, which when showering, splashes out. And the bidet would put a traditional one.

A
3 years ago

Be careful because when you paid.

Be careful because when you paid.
They also want to charge you VAT and it is a surcharge for them which is not for AFIP
It is an irreconcilable scam.

S
3 years ago

Fourth time I come to the spa, I came because it w...

Fourth time I come to the spa, I came because it was excellent. It was especially clean, quiet and with good attention. It changed for bad, quite dirty, the spa receptionist does not give you a ball, leaves the robes and does not even comment on the services or that you have infusions. Two little boys running and shouting around the pool and their father shouting more of them trying to silence them. A mess, dirty walls, filthy whirlpool water. I really regret it because it was a place I liked to come or invite family / friends.

J
3 years ago

Good place to spend a few nights in Buenos Aires, ...

Good place to spend a few nights in Buenos Aires, excellent location, good service, points to improve, breakfast buffet, daily is the same, they have to make changes and offer more variety of foods, it becomes very boring, learn from breakfast Buffet hotels in Mexico, you will be surprised at how wide and varied the buffet breakfast in Mexico is!

P
3 years ago

I stayed twice in a room with hydromassage and vie...

I stayed twice in a room with hydromassage and view on July 9. I paid for one with these conditions and wanted to give me an equal, but without a balcony. I had to claim it and they gave it to me. Saving that situation the rest was fine. The view is beautiful and the bed is very comfortable. The windows have polarized glass, so it doesn't look inside. It has cable, digital DirecTV (not HD). Breakfast is good: it has yogurt / coffee / milk breads, jams, fruits, etc. In my second stay they had placed an electric kettle in the room. The building is a bit old, it is not noticeable in the rooms, but in the dining room for example.

N
3 years ago

With the fear of the unknown, I bought a Groupon f...

With the fear of the unknown, I bought a Groupon for two nights.
Something to note is that you can end weeks and holidays, which 99% of these coupons do not allow.
Buffet breakfast served from 7 to 11 hs completisimo. We were greeted with a bite for both with super full drink also.
Pool, gym, changing rooms and hydromassage of 10. The water temperature was perfect.
The attention of all is also remarkable, from the reception, to the waitress who went to the room, the staff of the pool and the dining room. I booked by mail indicating the dates I wanted to use it and they confirmed the availability and effectiveness of the reservation within a few hours of sending it.
The very clean room, overlooking 9 de Julio Avenue with soundproof windows. I did not hear a fly from outside.
I would go back and recommend it!

N
3 years ago

The breakfast is very bad, as well as the rooms th...

The breakfast is very bad, as well as the rooms that have not been remodeled. If you are going to stay here, choose a suite and do not pay for breakfast. Only his staff makes the difference, being friendly and decisive.

O
3 years ago

I was just as tourist more worried about enjoying ...

I was just as tourist more worried about enjoying the city than the hotel. For this, the Pestana BsAs is great, because of its location, right next to the Obelisk, Teatro Colon, Florida and Lavalle streets, subway ... etc ...

G
4 years ago

I do not think it is correct that when asking for ...

I do not think it is correct that when asking for information on how much the hotel costs, they tell you in dollars and do not pass it on to pesos for not having a calculator available. poor reception attention and lack of interest in giving information. Being a hotel located in Buenos Aires, I would have to have it and request a credit card? in other hotels they do not ask you to register you all have to be equal to my opinion enough at the most with leaving your data as ID number one is not making a joke just want to register to have fun and I put a star because I ask google not because I want it

R
4 years ago

I did not stay at the hotel. I simply attended a p...

I did not stay at the hotel. I simply attended a pictorial exhibition (which I thought was very good). So I can comment on the Exhibition Hall. Very nice atmosphere, very spacious. Good lighting for this purpose, cozy corner of the living room in the same room. Impeccable bathrooms and very nice staff. From the receptionist, waitresses and who manages and presents the artistic show. The hotel lobby, tasteful.

R
4 years ago

A very good hotel, with great service. Large room ...

A very good hotel, with great service. Large room with super comfortable mattress. Breakfast is hearty and of good quality. Large and comfortable bathroom leaving something to be desired only in the conservation of the bathtub.
Overall, we had a great experience.

G
4 years ago

Everything excellent Luminous, beautiful and comfo...

Everything excellent Luminous, beautiful and comfortable. The only deplorable thing is the attention in the SPA. The guy in charge is only watching the series he is watching on his cell phone. It does not explain anything, and it's even rude.

Pestana Buenos Aires Hotel

Pestana Buenos Aires Hotel

4.3