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E
11 months ago

The customer service provided by Peru utilities is...

The customer service provided by Peru utilities is average. Although they are responsive and polite, they could improve their knowledge about certain technical issues. Overall, a decent experience.

R
1 year ago

Peru utilities offers a decent level of service. T...

Peru utilities offers a decent level of service. Their response time is reasonable, and the staff is generally friendly and helpful. However, there is room for improvement in terms of technical expertise. Overall, a satisfactory experience.

About Peru utilities

Peru Utilities: Providing Reliable and Sustainable Utility Services to Peru, Indiana

Peru Utilities is a municipally owned utility company that has been providing essential services to the community of Peru, Indiana for over 100 years. The company offers electric, water, and wastewater treatment services to the residents of Peru as well as the neighboring Grissom Aeroplex and rural Miami County.

As a locally owned and operated utility company, Peru Utilities is committed to providing reliable and sustainable services that meet the needs of its customers. The company's mission is to deliver high-quality utility services at affordable rates while maintaining a strong focus on customer satisfaction.

Electric Services

Peru Utilities' electric department provides safe and reliable electricity to over 5,000 customers in Peru and surrounding areas. The department operates two substations with a combined capacity of 25 megawatts (MW) which ensures uninterrupted power supply even during peak demand periods.

The electric department also offers energy efficiency programs designed to help customers reduce their energy consumption while saving money on their monthly bills. These programs include rebates for energy-efficient appliances, lighting upgrades, home insulation improvements, among others.

Water Services

Peru Utilities' water department provides clean drinking water to over 4,500 customers in Peru and surrounding areas. The department operates two water treatment plants with a combined capacity of 3 million gallons per day (MGD). This ensures that there is always enough clean water available for all customers even during peak demand periods.

The water department also offers leak detection services designed to help customers identify leaks in their homes or businesses before they become major problems. This helps prevent wastage of precious resources while saving money on monthly bills.

Wastewater Treatment Services

Peru Utilities' wastewater treatment plant processes an average of 1 million gallons per day (MGD) from residential homes and commercial businesses in the area. The plant uses advanced technology such as ultraviolet disinfection systems which ensure that treated wastewater meets all state regulatory requirements before being discharged into local streams or rivers.

The wastewater treatment plant also offers industrial pretreatment programs designed to help businesses comply with environmental regulations by treating their wastewater before it enters the municipal sewer system.

Customer Service

At Peru Utilities, customer service is at the heart of everything we do. Our team of dedicated professionals works tirelessly around-the-clock ensuring that our customers receive prompt assistance whenever they need it most. Whether you have questions about your bill or need assistance with an outage or emergency situation - we are here for you!

Conclusion

In conclusion, if you are looking for reliable utility services in Peru or surrounding areas - look no further than Peru Utilities! With over 100 years of experience serving our community's needs coupled with our commitment towards sustainability through innovative technologies like renewable energy sources such as solar panels installed throughout town; we are confident that we can provide you with exceptional service at affordable rates!