Performance Food Group Review

530am apointment and its nearly 6am and they still aren't open yet? Refuse loads here, this is bs.

They open at 0530. Park on the roadway and walk to the shpr/rec office. TIGHT PARKING. Took forever to get my paperwork back from 4 pallets.

Can I only give half a star ?
toooooooooooo slow

Despite all the bad reviews I think my load was unloaded on US average..1.5 to 2 hrs....all docks were full but 1...that was my dock...they have 15 docks for reefers...every 10 min it seemed a truck was complete...so nobody was there to long on 7/1/20..peoplewere cool...no complaints..pretty decent PFG!!

Had delivery to this place at 1130 pm, was there at 1000pm, nonetheless was told to come back next day in the morning. Regardless of rescheduling, there was detention anyway. Last delivery to this place for me, not worth the hassle with these issues

I honestly wish there was a zero star rating, 10 pallets took, 30 minutes to unload but they will not give me a signed bol until it is checked in, its been over 3 hours now and all they say is "we will call you when we finish!" I am standing here watching as they break down ever pallet and rework the load onto about 30 pallets! This is completely unacceptable practice and waste time for drivers. The worst part is the lumpers get paid huge amounts for this and don't seem to really care at all.

This is the most horrible place,I came at 7:30am and now it's 11:40am and I'm still waiting to be unloaded, BUT they didn't even open door!! DO NOT COME HERE TO DELIVER

There's no overnight parking, but you can park on the street

This is company where you lose 2-3 hours just for check-in!!!!

parking on the street (i arrived around 1am). If you have a 5:30am appt, there is a guy at the entrance to their docks that can tell you what door you can back into depending on what you are hauling (i think he gets in around 5am) and then at 5:30 you can go check into receiving and tell them what door you are in (by dock 11). Lumper lady was really nice and If you are luck enough to be considered 3rd party, she will stamp your bills and give them back to you when you check in. Just watch the light at your dock (red then green), once you get a green light you can leave, you don't have to wait for them to break down and receive your load. Tight docks, if you have trucks on both sides but doable. I guess it just depends on what type of load you have for these guys.

Omg these people are slow! I think glaciers move faster than they do! If you get sent here bring a book, you'll probably finish it just waiting for them to start!

Great shipping and recording dept. Small dock area.

Quick unloading..once you get the green light u can leave also check in at door 12

Very tight docks to get into with a 53' trl & otr truck. Guys in shipping receiving were cool. Receiving starts at 05:30, can be early but no guarantees you'll get unloaded Early.

Will give five star because Robert and Justin are great receivers .

Appointment was for 07:30 and lunch time is here and still waiting. Avoid at all cost.

The receptionist is a older, rude, she's always right, prude. The customer service, or general service by anyone that works in the office is deplorable. It's a surprise that anything gets done. And if a driver delivering to this or delivering from this place hits you, good luck. The incompetent people here are the worst I've ever interacted with. You should start fresh with people concerned with customers versus the filth that's here now.

This place is ridiculous. They park their trailers in front of the doors they want us to dock in. I will not be back here!!!!

Hard asses don't be late or be in a hurry or they will rape you and they took 4.5 hours to get me unloaded

Appointment at 8:30am arrived at 8:15 at the dock took them an hour to unload and paperwork was done in 5 minutes, just be aware of surroundings is a little tight to park but everything else was good

Guys really this facility is not build for 53 trailers,if u get one of does door that u can t fit u truck u are fuxxx, avoid this place.

Absolutely horrible. Very tight. If you deliver on a Sunday be prepared to wait. Arrived at 0530 for a 6am apt. Was 6th in line. Got a door. (On Sunday the docks are crowded with pup trailers of the daycab drivers...

Took 5 hours for them to start unloading....

Avoid if possible...

If you hauling lettuce be READY to spend 8+ hours, theyll unload you pretty fast its the wait time for them to inspect it that take forever, apparently they check every single one of them. And i had full trailer of lettuce. Its 1pm now and im still waiting my appt was at 5:30. So keep that in mind.

They need to hire a bunch of Mexicans and this place would run a lot smoother very tight backing everyone is dragging their feet I've been here for 9 hours

Fast service for a Sunday but docks are very tight and alot of trailers in the way no room for parking except on the streets

10/19/2020 Appt 1300/Arrived/Partial Unload/Departed. SP- 62530...

9/11/2019 Appt/Arrived/Loaded/Departed. SP- 583025...

9/21/18 Appt/Arrived/Unloaded/Departed. SP- 395911...

Do not do business with these people if at all possible, they are thieves and they are crooks, they charged $450.00 to unload a truck with everything on skids and no extra work involved, I will be reporting them to the attorney general and the better business bureau, stay clear of these lying thieves

DO not deliver anything floor loaded to this facility. over 8 hours past appointment time and nowhere near being done. This place is a joke!

Slow. 7 pallets. Forklift has entered trailer 9 times now??? Been at dock almost 3 hrs, for 7 pallets....

Well I got here at 12:15 with 12:30 appointment.
Now I have 1 pallet (60) cases.
And 2 pallets who need to be moved due to a rejection off previous stop.
The lumper service here charged $240 to unload my 60 cases. This lumper service here nothing but thieves and very very slow
It is definatly a horrible place to go. And maybe shippers need to consider maybe deliver the product to a nearby SYSCO instead. And let this lousy place order it from them.
To bad I had to give 1 star to write this review
It's not even worth that. But at least hire another lumper service. It is now 2 hours past appointment time and they still did not even start on this 1 pallet. The lumper service here is south east unloading. To me the most worthless unloading service in the country

Ooooh no hell dont ever came here they will hold you as long as they can better to keep away

I would give it less if possible. Got here at 1030am
In the door right a way as I only had one pallet. The finish unload and it then proceeds to take the received another 1hr and 45mins to get me paperwork. In my opinion burn this place to the ground we would all be better off!

Takes forever to be unloaded....usually a 4 to 6 hour wait

First impression, very very rude. This will be updated as the day progresses.

Quick to unload. Minimum parking on the street. if you get door 27 or up tight parking

Really tight to back in to. Slow unloading. Make sure you have a comcheck, as they charged me $10 for one......

I can t Give more then 0 , reserving supposed opening at 5:30 am but they opened at 7:10 am all driver was waiting outside 20 driver , and no
Body care about us

Very slow unloaded !
Check in 8:20.
Check out 1 pm
4 hours unloaded 11 pallets
Lumper 220 $

I CANT GIVE 0. No OVERNIGHT PARKING on street because of all of their trailers STAGED up and down the street. If you find a spot you will be lucky. CHECKED IN @0700 for a 1030am appointment. Told me to come back at 0900. I got a door then I didn't get unloaded until 4PM that afternoon. To top it off I was charged $635.00 unload fee for lumper. This place has port o potty outside of shipping. Check in by door 11 and make sure to be ready to sit and wait

5 a.m. drop didn't start check in's till almost 6 a.m. got door right away then 10 hours later got paperwork. Stay away if possible not worth you time at all unless you need a 10 hour break.

Had a 7:30 a.m appt and I checked in at 6a.m. with no problem. Docks are a lil tight but if you can drive you will have no problem getting in to a dock. Check in service was great. I will deliver her again.. now I'm going home to enjoy the weekend.. #PFGrocks

Last of 4 stop so 1/4 of load charged $380. That's more than 3 times the amount of the other 3 stops. Been here 4 1/2 hours so far and still don't have paperwork. And true you better have your A game backing skills with you. Total f###ing joke. This place should be boycotted by all trucking companies. I know MY truck won't ever be back

Insanely tight to park into docks. Complete cluster-truck on the street as well. And I have 7 years of experience.

Very small lot with lots of traffic but they are usually fast

Pay is great, the job is very physically demanding. Taking a hand truck up and down steps is a pain. All weather conditions, some rude customers etc. A little bit unorganized at times but all in all its a decent job if you don't mind EXTREMELY hard work.

I checked in at 0900 for my 1000 appointment. Had my paperwork by 1300. Staff was nice. Took awhile to get my paperwork but that's normal for our industry

Had trouble finding whole packers of beef brisket... But PFG has plenty. Very nice customer service.

Old school food warehouse. Wait at the door with all the other drivers who came in that day, in the cold. Door finally opens at 0530 and I was first in line so I hurried out to back into my dock door.

Appt was 1230, got her at 11. Got a door right away, they didnt start unloading me until 13:00, finished at 13:30. Its currently 15:30, and I'm still waiting for them to call me about the lumper fee.
Yea.... not coming here again

Appointment was ast 7 am. Arrived on time. It took until 2:30 for them to get me unloaded. Then I waited another 30 minutes after green light for "call" to get paperwork. Never got call, so I went in to speed things up. Truckers DO NOT HAVE ALL DAY. We have other loads to get to. Hopefully detention pay will get someone's attention and things will start to change. Complain to your brokers and dispatchers. These loiading and unloading times are just ridiculously out of hand.

One of their drivers nearly collided with a passenger train. Look for virtual railfans video on youtube to see it.

Appt was at 10:00, got here at 7:30, was told to come back at 10:00. Checked back in at 9:50, didn't get a door till 12:30 It's now 1:50 and they still have yet to touch my trailer. Maybe cause it's Monday, but never the less,,,, SLOW AS F***.. This place is tight,, really tight.. no truck staging area.

WARNING: THIS FACILITY IS NOT BUILT FOR 53' TRAILERS. MAKE SURE YOUR BACKING SKILLS ARE UP TO PAR. Tight in and out but doable. I was held up at my previous delivery and arrived three and half hours late, still got a door immediately. Be prepared to take a nap in the dock like every other refrigerated storage facility in America.

My appointment for 5.30am so I come over here and take my 10hr break right cross street from PSF but somehow I didn't hear my phone alarm so I woke up around 6.30am and check in receiving office bang I got duck and also I don't have to worry about lumper fee it's already paid for

Delivery 05.21.19
No parking !!!
Receiver must start at 5:30am(door "B" ) between door 11 and 12
But today 15 drivers waited on the street until after 6 am,not good not good

Really nice people......but man this place is tight...

DO NOT come here. No room to maneuver a truck. Took 45 minutes just to get checked in parking lot is completely gridlocked. Couldn t get into a door if I was given one.

(11 Nov 16, 12:05 pm, I95 North, Exit 53)
My only experience with this company is limited to being ran off the road when the drive made a dangerous lane change and no turn signal. However, I know what company I'll never use because of this.

If you are a owner op be prepare to pack a lunch. They go by appointment time.

I hate writing bad reviews, but this place is bad. Really bad. First there s no room to park on there property and limited street parking. They will not give you a door number or even tell you when they get an open door. They tell you to stage where you can see the doors and grab one when it becomes available. Only problem is there s no where you can stage to see the doors. It is a cluster.

There drivers thank they own the place. At least one of them!!!!

If you're an over the road driver and get sent here reject the load
Place is for day cabs
I won't be back to this sh#! Hole

Reviewed
Still a sh@$ hole but was treated very well by the people
Have fun docking lol