As a member for a few years, I have found the onli...
As a member for a few years, I have found the online banking experience convenient and user-friendly. However, the customer service has been inconsistent, sometimes efficient and other times lacking in responsiveness. The rates and fees are competitive, but the overall product offerings may not be as robust as some larger institutions. The website is easy to navigate, but could benefit from more educational resources and tools for members. Overall, the credit union provides basic financial services adequately, but there is room for improvement in terms of customer support and expanding the range of services and benefits offered.