Penn Marine Reviews

I've been using West Penn for 12 years and wouldn't take my boat anywhere else. Great service!

The friendliest, welcoming staff I've experienced. Also, they were happy to share their institutional knowledge with a new boat owner.

Called up today asking about motor running funny the gentlemen not only walked me thru the process of diagnosing the problem but had part in stock for a 77 9.9 evinrude I found out it was my power pack only running on one cylinder going tomorrow to pick it up only place I will shop from now on others just dismissed me told me can't help me or blamed it on fuel mixture or fuel problems I knew it wasn't a fuel problem

Was very helpful found me the part I needed and had it there the next day they will get all my business from now on when it comes to my boat

Raised price of my part 15 bucks over what he said it would be to pay shipping on his order when I asked why the price went up he hung up the phone, wanna be rude I'll just go elsewhere...

George really goes above and beyond. Got my first ib/ob and hes been the biggest help over the phone and in person. I wouldnt take my boat anywhere els.

The owner and shop help are both very nice people and will explain things to you

First time using for parts and was completely satisfied. Very nice people to deal with. Will use again

I needed a last-minute part (rectifier) for an old Evinrude I have before heading out for a weekend trip. George not only found the correct part for me but had it in the shop within just a few days and for a very cheap price. He also took the time to help me with any questions I had. Hands down the best at what they do and well worth the 45 minute drive. Ive had horrible experiences at other places in the past...this place really makes up for them...

Honest and professional, George and his mechanic know what they are doing with boat and motor repair

they don't even know the firing order for a 188 mercurser. a simple tune up and they couldn't even put the plug wires back on the same way they took them off. It wasn't just one or two wires either . they will never work on my boat again.

We recently reviewed our records and found no by this client by this name, "alc". We do not let our customer's leave unsatisfied. If there is ever a problem , simply contact us so we can correct it. Legitimate reviews are not left under an anonymous name.