I have been seeing Catherine on a monthly basis for quite a while now - she is amazing and helps get those stubborn knots out of my muscles. I feel refreshed after each session. The staff is very friendly and helpful. So glad to have found this massage therapy centre so close to home.
I am a Registered Nurse, who is 6 months pregnant, and I desperately needed a massage to aid my sleep and comfort, so I booked a prenatal massage with Peace of Mind on September 28th. Upon arriving the Massage Therapist had no idea that I was pregnant (even though I booked a prenatal massage) but was still comfortable to proceed. The massage felt like a body rub with no purpose at best. My husband gives better rubs than her. At the end I felt even more sore as it felt like she was just rubbing and poking me for an entire hour. At one point she was trying to release a 'knot' but it was on a bone in my back. Ouch.
I was extremely disappointed and dissatisfied as now I have to wait another week or so (due to my hectic schedule) for a proper massage when I desperately needed one right away. I am so still so sore, and it's been two days, so I reached out to speak with a manager. At the time there was no manager on duty so I left a message. I received a call later that evening from a manager (I forgot her name) and she was apologetic and professional. I explained to her the issue and that I did not get the service I paid for. She said she did not want to lose me as a customer and offered me 10% off on my next visit. Given the opportunity to fix this issue, 10% off on the next visit is just a slap in the face. I will never come back to this establishment and warn others not to as well. During this pandemic, no one has time and/or money to waste and truthfully, I wasted both at this establishment. I will warn others about my experience here.
Edit: Response
I simply did not receive the service I paid for. Their solution is to be compassionate and understand that it's OK to spend $95 and get sub par service as well as be in more pain.
Based on the owners response, if you aren't happy with their service it's due to the pandemic. Peace of Mind Massage has turn into your typical massage establishment with a premium price tag. You're better off playing massage roulette with the other massage places in the NW.
This was my first time going back to a massage therapist in over 8 months and I have to be honest the experience was leaps and bounds above what I could ever have expected! If I could give 10 stars I would! Mwende was absolutely fantastic and I cannot wait for my next appointment! Ashleigh at the front was absolutely fantastic and very helpful as well! Recommend to anyone in Calgary no matter what part of the city you are in!
I've had great experiences here with Anton and Genna-Lyn. Anton, being a pro-MMA fighter, understands how to treat competition-related injuries and has helped me recover from numerous mishaps. Genna-Lyn also has helped me rehab a nagging shoulder injury using a mixture of NFR and Graston and is an absolute gem as well. The facility is well maintained and everyone is amazing.
I've had a massage therapist for a number of years that I drive out of my way for but for the times that I can't see her due to scheduling, I have had great experiences with three female masseuse's at peace of mind and I can't say enough how useful it is to be able to book online instead of asking receptionist about all my options and wasting time. This place is clean, the staff are all friendly and welcoming.
First time here today and had treatment for soreness with Danny. I must say it was the best massage I have ever had. Danny took pride in making sure his clients were well taken care of and feeling great as soon as it was over! Thanks for your dedication and hard work Danny! Will be seeing you again!
I am pregnant with twins which has been very hard on my back so I decided to book a prenatal massage today. The atmosphere was great and very relaxing. I had Patricia as my RMT and she was amazing and very kind. I will definitely be returning in the near future
I bring a familial 11 year old here and she loves it! This was her first massage and she always asks me to take her back.
Went in for a massage on March 22, 2021. Very courteous on arrival and clean waiting area. Massage was performed by patricia - very proffessional and made sure was comfortable with pressure etc. Would highly recommend this business
I can highly recommend Peace of Mind Therapy if you are looking for a therapist who can find the source of your aches and pains and provide invigorating release by the end of your session.
peaceofmindmassage.ca
