Jenny fully understood our requirements and helped us through our choices. It was a real pleasure doing business and for once I enjoyed talking to an Insurance Company. What a difference from our last insurers!
Paul Baker is a GREAT company to deal with, Full Marks to them,
Let it be a matter of record that my enquiry regarding an addition to my policy was not only dealt with promptly but on a Bank Holiday Monday by the principal himself!
Service such as this rare indeed; thank you.
The helpful and professional Insurance company I have ever dealt with. My claim for accidental damage was sorted and agreed in under 7 days, THANK YOU Paul Baker and staff.
Very happy with the response from Jackie, was kept up to date with my claim, and payment was very quick. I would highly recommend Paul Baker insurance.
Sue Logan
JACQUIE WAS VERY HELPFUL AND PROFESSIONAL.EVERY THING WAS HANDLED IN A FRIENDLY AND EASY MANNER AND I CAN NOT FAULT THE WAY MY CLAIM WAS HANDLED.
I have dealt with both Paul Baker and the staff at their Insurance Services for a number of years and have found them extremely helpful with both my own claim and their excellent help with a claim for a neighbour ,
The company goes the whole nine yards!
Unfortunately have had two incidents over the past 8 years I have been insured with Paul Baker I cannot commend them enough swift efficient and so easy to deal with thanks all at PB
The service and advise I received when enquiring about my mobile home insurance was absolutely amazing, so much so, that I cancelled my current policy and switched immediately. I still made considerable savings even having to pay a leaving penalty. I now have a considerably better Policy and at a lower cost.
Who said old fashioned quality customer service doesn t exist anymore?certainly not me, with my experiences with Paul Baker. Real people and a joy to deal with. If tempted to peruse interest in their services, don t hesitate.
Last year we had a problem with our Central Heating Boiler.We rang Paul Baker who spoke to our Gas Engineer who was on site.3 days later he returned to our home and fitted the new Boiler which he had recommended.No fuss,no problems, job done.Today I have just renewed my house Insurance for another year without any increase in fee!!Top marks Paul Baker!
pbinsurance.co.uk
