Patriot Express Tire & Oil

Patriot Express Tire & Oil is a veteran-owned auto repair and tire shop in Plano, Texas, operating since 2000. They provide services including oil changes, brake repairs, alignments, and suspension work using ASE-certified technicians. The business emphasizes honest recommendations with a zero-commission approach to avoid unnecessary services.

The business operates from two specific locations: 869 Gabb Road and 1300 Custer Rd, Ste 101, both in Plano, TX 75075. Each location has distinct operating hours, with the Custer Road site closing at 3 PM on Saturdays while the Gabb Road site closes at 5 PM. Customers can book appointments online to reduce wait times by 30%.

A key feature of their service model is a zero-commission approach, meaning recommendations are based solely on diagnosed issues rather than sales targets. They also offer a low price guarantee where they will not be beat on tire and oil change purchases. Additionally, they provide complimentary services to customers.

The shop carries a wide range of premium tire brands including Bridgestone, Firestone, Michelin, Goodyear, Hankook, Yokohama, Toyo, and Uniroyal. They offer professional installation, balancing, rotations, and flat tire repair under one roof. Customers can also get help choosing the right tire based on their budget and driving habits.

Reviewers frequently praise the team's efficiency and transparency, noting that they show customers the machine screen before and after alignment work. Many customers also highlight the friendly customer service and the helpfulness of staff like Brent and Landon in managing complex situations like towing.

The business offers a nationwide Trust Warranty Program covering parts and labor for 36 months or 36,000 miles, whichever comes first. This coverage applies to qualifying repairs at any participating NAPA AutoCare Center and includes nationwide tire replacement certificates with road hazard protection.

The shop employs experienced ASE-certified technicians and uses advanced vehicle diagnostic equipment to diagnose root causes rather than just fixing symptoms. They also utilize OEM-quality replacement parts and provide transparent digital inspections to customers.

Patriot Express Tire & Oil serves the DFW community and has been in operation since 2000, originally known as MasterTech Auto Care. The business is proud to be veteran-owned and operated, extending family-like care to their customers.

The team includes Brent as the owner, Landon as the general manager, Austin as the service advisor, Wendy as the customer service representative, and several technicians including Raul, Jose, Aaron, and James. They aim to create jobs and support the local DFW community.

Customers can contact the business via phone at 972-578-1841 or 469-217-7590, or by email at [email protected]. The website also provides a blog and contact form for inquiries.

The business provides same-day service availability for many repairs and offers fleet services for commercial clients. They also accept Synchrony credit cards, allowing customers to pay for repairs at 0% interest over a six-month period.

The shop focuses on accurate diagnostics and honest repair recommendations to ensure customers only receive what their vehicle genuinely needs. They also offer a low price guarantee specifically for tire and oil change purchases.

The business offers a 3-Year/36,000-Mile warranty on qualifying repairs, which is described as an industry-leading option. They also provide a low price guarantee for tire and oil changes.

The shop is described as Texas' Best Patriot auto repair and claims to be DFW's #1 Auto Repair Service. They emphasize being a trusted local Plano auto repair shop with repairs designed for long-term reliability.

The business mentions that they have been serving the community for four generations and are committed to creating jobs and supporting local businesses. They also note that they are a trusted tire shop in Plano.