They were satisfactory at first, with getting me the attention I need but as of lately every other month I become "ineligible" or cut off with NO prior warnings. No letters, no phone calls, absolutely no means of communcating that anything is "wrong," untill just nothing.
The customer service is wonderful. I find that my primary doctor aren t the best but are still adequate. The referral process was quick especially when marked as urgent. They cover ER services which is good since I have been in and out for over a month.
What insurance, unless a band-aid is sufficient for all medical issues. Ten something ER visits because a Doctor can not be found that is 1) doctors accepting new patients that will taket this insurance.,
2) partnership healthcare pays .39 to .41 cents on every dollar billed. Not many takers.
Didn't cover any medication prescribed by the ER except once. Nine ruptured disc and no Doctor.
Requested help in locating a Doctor both times they just removed the request from the paperwork, what request, literally three years later.
Managed healthcare is bad and a MONOPOLY.
I had an administrative law hearing in July of 2020 so that my federally funded state insurance known as Medi-cal could be used in any cpunty within the state. Judge Schaffer ordered that my benefits be available throughout the state. It was to change over in Oct of 2020. Just got another eight month run-around, first ignored and then finally given an altered ruling from my administrative law hearing seven months later in January of 2021.
TOTAL FRAUD. I was put back on the same "what-insurance".
Novato community hospital called the novato police on me after three MRI's found nine ruptured disc five that are impinging the cervical cord or thecal sac after I sought additional ER help. Five NPD officers show up four in ubiform, one not, to tell me that Dr. Ramirez doesn't take my insurance so you'll have to move along, as they got directly in my face and wouldn't call for a transport to another facility.
The irony is one of there officers attacked me in retaliation four days after filing a new trail and sanction motion because the Novato police and Marin District Attorney's office failed to produce concealed and/or destroyed body camera evidence, that being two felonies as well under PC 141(b)(c).
To put hurt to extreme shame anyone in extreme pain can not get pain medication because of the policy by former HHS Azar that quoted "If the benefits do not outweigh the risk." The risk thatyou won't go insane because that is what pain does medically or all those people that either OD on accident or purpose trying to find relief. The risk HHS Azar was speaking of was addiction. Everyone has been biased and judged
As an employee at Partnership, I can attest to the fact that we are always trying to improve our services and move towards our mission to help our members and the communities we serve be healthy. The team here is extremely customer focused and truly cares. I am constantly in awe of how hard this team works to take care of our communities!
Partnership Health Plan of California doesn t have enough resources when it comes to choosing adequate health care even though they re paid millions by the state of California. If you can afford it or not just go with covered California that way you will have more access to qualified healthcare professionals who actually care about you and your condition. Partnership health plan needs to be investigated by state officials.
I have utilized this service for awhile and until now it was fine. I have been left to suffer with abscessed infected wisdom teeth that are erupting out of my gums. I have a fever, it is very painful. I cannot get help for days so unfortunately partnership could in fact help me get into a dentist they do not care to help me. I appreciate the help in the past but this is very painful and I will be filing a complaint that I cannot receive emergency dental surgery that is much needed. Thank you.
Partnership has always been a big help for me and my kids,
The workers from the PHC Member hotline, i just spoke with them today and it was the best, so THANK YOU.
It s all a business partnership does not car about the people they only care about the doctors office they rude inhuman and don t do there job correctly or in a timely fashion what so ever. They will unenroll you without notification and then don t wont to help afterwards. These people need to have a Organization overlook there work and how they racial profiling of people
What healthcare???? I literally cannot find a doctor that accepts this insurance and they will not let me change my county. I have been out of my medication for a week now and will probably need to go to the hospital, during a pandemic nonetheless, to get my prescription refilled at this point.
If the devil himself designed health care plans to diminish the hope of human survival partnership would be the natural result. Pray that you never have to experience this torture. They manage all of California's medicaid services. There is zero accountability. Zero oversight. California just feeds them billions of dollars without actually verifying that the system works even slightly. The fact California finds this company acceptable is literal proof of their flat out incompetence. Run as fast as you can away from them. If you are forced to use them I'm extremely sorry for you. They are actually evil. I don't say that easily either. But I know genuine evil when I see it.
partnershiphp.org