Parry Bros. Lock and Safe Reviews

Quick efficient service and friendly staff. Keys cut and on my way within minutes. Observing COVID-19 restrictions and precautions.

Charming staff and so easy. I needed a regular key cut. I walked in, requested the key, the gentleman quickly obliged and was back within 3 minutes with a duplicate key.

Make sure to keep your eyes open, it is easy to miss on 11th. It is located right beside the old school record shop.

Great service, arrived as stated and completed work faster than expected. Awesome service, would recommend to Family, friends etc.

Very friendly and willing to help out. Ordered a dead bolt that I couldn't find any place else. Would recommend this place for all your door lock needs.

1. Parroting a lot of other reviews that the initial people that answer the phone are very rude and off-putting.

2. called on Monday to set an appointment for Wednesday. Wednesday came and went and never saw them. Thursday we called them they said that no appointment was scheduled. Scheduled another appointment for Thursday they came and said we get a quote the next day. Call them on Monday call them on Tuesday called them on Wednesday finally Thursday and asked to speak to the owner. I was told a quote was on the way and would get a call in 20 minutes from the owner. I never received a call.

3. Finally got a quote after days of begging them for it. the quote was 20% more than installing roll shutters in front of my store.

In conclusion, I have chosen to go elsewhere and suggest other people do as well.

I needed some keys cut for my apartment and went to three different places before I tried Parry Bros Lock & Safe. The quality of cut keys here are far better than any home improvement store. I also appreciate their great customer service. Their experience shows they know copied keys will not always be perfect (it happens) and you will be reminded to hang on to your receipt in case your new key doesn't work. When I needed new keys cut after an office move, Parry Bros was obviously my first choice. I had to get a correction for one of the keys the next day but I was confident they would do right by me and they did. Absolutely stellar place, would highly recommend their services.

Thank you for your excellent customer service helping me out last minute outside of your operating hours - always reliably cut and working keys; we don't go anywhere else!