Park place behavioral health care Review

So I emailed them last week with 5 pills left from my prescription. Apparently I had missed an appointment, with no phone phone call, voice mail, or email reminder. I've been a patient here for years.

Today, I have 1 pill left, call to find out why I haven't received a response of any kind, the lady that answered the phone (maybe a nurse with a West Indian accent) was super rude to me. She screamed that she couldn't hear me and when I started to speak "Standard English" she could suddenly "barely hear me", but could hear me enough to tell me that my prescription can't be refilled and that I would have to wait two days for an appointment.

My prescription medication when stopped cold turkey can cause anxiety, sleep problems, and even psychosis. When she read on the computer what I was on, she said it like she was saying a dirty word, without knowing anything about me. No offers to contact one of the "providers" on my behalf knowing what withdrawal symptoms are like, no offer to request an emergency supply until I can speak with a provider. Just, "you can call if there's a cancelation" Granted It was my fault for missing my appointment, but to play fast and loose with someone's mental health, that's uncool.

Now, I've been able to withstand the negative side effects of withdrawal before, but it was horrible. I hope I can do the same this time, but to be spoken to, like a child and yelled at, that's not cool.

Stacy and DD were great with my needs as I stayed 3 nights. Just wish they had more for patients to do during their stay there.

HORRIBLE! Poor communication and every worker including the doctor seems lazy. Everyone s there for a paycheck. Nothing more, nothing less. They are EXTREMELY unprofessional. One employee tells you this and another will tell something else. I also called to speak to my family member, so I gave them her medical id number and the person put two different patients on the phone. Social worker doesn t answer the phone. Nurse was supposed to call about medications (never did). During discharge the person said their system was down and there were some discharge papers he could not print out. EVERY employee seemed to have an excuse for something! I m in total disbelief with my experience here.

The doctor refused to share what medication he was giving a patient, even though the patient was compliant. He kept instructing said patient to lie in his belly and would not tell him what he is about to inject him with. This patient is also a marine corps veteran and was being treated as if he was a criminal.

This place must be investigated by the police and government! What a terrible job in contacting family members! Their excuse is, "Their system has been down for two weeks!" I bet you social worker Lynella ext. 1022 used that excuse on another caring family member 2 weeks ago! I promise you I will have the proper authorities investigate this place! The police had taken my sister Susan on a false Baker Act 911 false call! Getting my lawyer involved right now as we speak! All the social worker asked me for was for my sister's insurance card! She didn't even tell me how my sister was doing! This does not happen in NY or Connecticut! Please watch out for your loved ones!

I have attempted calling several times with no response over a span of weeks. I do not recommend.

This place does more harm then good,
people who need help get ignored and forgotten. And nobody seems to give any answers.
My wife was there for 3 days before she was seen by anyone or told anything, they didn't even give her a pillow to sleep on at night. All they do is make patients sit in a room and watch tv all day. That Is Not Help.
She was supposed to be seen by a doctor on her 3 day and go home, the doctor left for the day without seeing her or even saying a thing to her.
This place is getting reported and if anyone needs help, PLEASE I beg all of you to look somewhere else. This place will NOT help. They will only worsen the situation.

Went in to do a therapy intake and left with a script of medication. Had a second appointment and script was changed. Who TF who prescribes antidepressants after meeting a person for 20 minutes? I'm not even depressed. Both scripts ended up in the trash and this place is on the list of clinics to stay far, far way from. Oh, and they never gave me a therapist. Also, I never actually saw a doctor. Nurses who took a prescribing psych drugs class are writing scripts. My guess is they keep patients by prescribing. That's bs.

It takes weeks for them to return your calls, bad communication between staff and patients, they won t return your calls. Terrible experience in general.

This place should really be shut down. I was falsely admitted by my mother and how there policies are on treating patients your treated like a dog you definitely will not come out better. I would NEVER recommend this place for anyone having mental issues you are forced to act crazy due to the conditions and just watched on the cameras I only give one star to staff that let me feel human while I was there and Doc I hope you loose your liscense he is just a pill pusher doesn t even listening to you you have to obey him or the won t let you out, even when u know it s wrong park place you violated my privacy!!! I told you NOT to let my mom know what was going on .like every staff member there and she could still watch me on the cameras!!! She lied on the report so she could watch me breakdown and suffer I will be looking into a lawyer .because I feel so violated