Bathroom reno done a couple years ago, and after all this time I still regret hiring them (Through Home Depot). Basic bathroom reno, they went over budget (billed double the initial quote!) and did not stay within the time frame discussed. In the beginning they were so accommodating, promising you everything. Then the excuses start to roll in. Needless to say we will NEVER even consider them for our future projects.
I wish i could score 0 stars ,
i worked for the owner Kyle O'Brien a couple years back on a job in Cambridge on laurel st for a bathroom and i never got paid.
I messaged him over and over but never got a response, should have gone to small claims .
my bad for thinking people have morals.
I have been in many locations and I want to mention Melton location which i had very bad experience. We got there as a family and then as usual we ordered food. The food took soooooooooo long to serve till we stared to think that we should leave.when the waiter brought the food ,we figured out that some of it was not what we had ordered. Also, one of the waiters was not smile nice. So I Don t recommend it. I would Never go there again.
Kyle Is very professional about what he does and keeps his environment clean and tidy.
Paramount Painting & Renovations is the best Kitchener Waterloo painting company around. Not only did they do a great job but they were quick, clean and friendly. I would recommend the Paramount Painting Company to anyone looking for a painting company in Kitchener or waterloo.
The care they took in their clean up and making my house look as if they had never been there was priceless!!
I had them fix the kitchen floor, and they painted my entire main floor, stairs and our upstairs hallway. When they were done they went around with a vacuum and cleaned the floor, and when they left you couldn't tell they had been there other than the floor was fixed and the new paint colour was on the walls!
I would highly recommend them for any work you are considering.
Phil
We hired Paramount to finish our basement for us. They were very professional at every step of the process from quoting the job to showing us a 3D rendering to construction and project close. Their workmanship was top notch and we are very impressed by the finished product. They worked around our schedule and finished the project on time and in budget. During the construction phase they kept the disruption and dust to a minimum and cleaned up the job site every evening before going home. They were pleasant to work with and we feel we got good value for our money. We would definitely recommend them.
As a business owner finding the time to expand my office was only a dream. With the help of Paramount s skilled team I found my dream became a reality. Paramount helped me layout the construction process to work around my business needs and causing minimal disruption to my daily flow of business. I was very pleased with the quality of work from the drywall, patching and the final paint job. Overall I was very satisfied with the final product and the service. I was pleased to see my vision come to life. Thanks again Paramount!
We had our whole house painted in preparation to sell. Paramount was fantastic! They worked around our schedule and timeline and were polite, respectful and honest. They did an amazing job!
They went above and beyond preparing our walls (with 4 kids, we had a lot of patching!). The edging was perfect and everything was cleaned up when the job was complete.
We are super happy customers :)
This is a review of Paramount's Customer Service prior to receiving any quote. (I feel like a dodged a bit of a bullet. )
I was contacted by Paramount because I spoke to a Home Depot rep at a local home & garden vendors show. We were interested in a small bathroom reno - switching out a standard builder's tub to a custom walk-in shower stall. Home Depot took our name and number and promised a followup.
Paramount then called a week later, identifying themselves as the contractors working for HD. The CSR asked about the nature & scope of the work. When I briefly described it (as above), she quickly replied that "Paramount will only consider bathroom renovations if they comprise 75% of the room, and this does not qualify. We therefore cannot help you." It was made clear that they would not come out to do a quote. I did not have a chance to mention details of the work being requested, and there was no offer of any further assistance other than referring us back to Home Depot.
Those of you more experienced in home renovations can understand that a custom tile shower install can *easily* go into 5 digits and certainly would comprise a majority portion of the work in a bathroom.
If this is their treatment of potential customers, I can't imagine how they would behave once they've actually gotten a deposit and have started demolition.
I am actually thankful that Paramount's initial contact was so off-putting; after doing more research and seeing all the negative reviews, we are very happy that we will be working with another more reputable company.
Never seen a company better organized with well thought out, step by step procedures, all played out in a transparent format. Great choice to hiring for bathroom renovations.
Paramount prides themselves in providing first class home renovations and painting services. Their customer service is unmatched and end results are immaculate. If you are looking for a kitchen renovation, bathroom renovation, basement renovation or an addition to your home; Paramount Painting & Renovations is the team for the job in the Kitchener, Waterloo, Guelph and Cambridge area.
Horrible management, don't ever work for this company! My son met for an interview, worked a trial day and they apparently liked him so much, he was offered a job at the end of the day by the supervisor, but the supervisor was going to Florida for vacation and said that my son could start when he got back. My son called on the day he returned and left a voicemail asking when he could start, but no reply, when my son finally got ahold of the supervisor days later he was told there was no job, that the owner said they weren't hiring.!? What was the supervisor doing innterviewing and offering someone a job when clearly he didn't have the authority to hire? Way to crush a young man's dreams!!#
Kyle was the most sincere contractor I have ever worked with. His relentless work ethic was the most impressive. He finished our full house painting job in a couple of days and worked straight through the night to get it done on our strict time frame. I would hire his team again in an instant and I would recommend his service to anyone. Keep up the good work!
Buyer beware - do not be fooled into thinking things are above-board because they are a Home Depot contractor. Exactly the opposite. I suspect Home Depot is not aware what this company is billing their customers, because Home Depot is so big. I had this company do an install on a Home Depot stand-up shower. For starters, for the week they spent at my home, they never once showed up on time. In fact, on one day, their foreman told me they were late because one of their employees had his truck impounded by the Police. They averaged 2 hours-4 hours late, every time. The contract for their work I signed indicated "All labour will be at $75 per hour, plus materials". What they did not tell me, was that this is per hour PER PERSON ON-SITE. They tried screwing me over for 40+ hours of labour when they spent a total of less than 18 in my home. Nothing like a $4800 bill for a $600 shower. Yes, there was additional work required - which is where the 18 hours of total time spent at my home came from, plus around $450 of material. However, they charged me $75 per person, per hour. In addition to that, they also charged me $75 per hour DRIVING TIME. Be very, very careful if you are considering using this contractor or Home Depot to do work. I would recommend retaining a lawyer to review their contract and spell it out. They word their contract in this manner to fool you into signing and then paying $150-$225 an hour. In the end, once I indicated I would retain legal counsel, Paramount relented and discounted approx $1000 off the bill. The simple fact that they would initiate a knee-jerk solution to this usury indicates they were overbilling fom the start. I still ended up playing at least $1500 too much, but I just wanted to be done with it. At the time of this posting, I have contacted Home Depot Cambridge and they are investigating. As for the dispute, I have retained all the emails, contracts, and responses on file as proof.
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