I recently used this travel company's services and...
I recently used this travel company's services and found their variety of travel packages quite impressive. However, the booking process was a bit confusing, and it took longer than expected to confirm my reservation. π Although their customer service was helpful, I encountered some difficulties in getting timely updates and had to follow up multiple times. On the plus side, the trip itself was enjoyable and well-organized once everything was sorted out. Overall, there's room for improvement in the booking system and communication, but the actual travel experience was satisfactory. If they can streamline their processes and enhance communication, it could make a big difference for their customers.