Palm Court Hotel Reviews

Nice and clean ,lovely teepee in the garden it was nice

This is a great hotel , central to everything and friendly, knowledgeable staff.
I would choose to stay here every time i visit Scarborough.
Free parking and the food is always good.

Lovely surroundings and helpful staff. Food not quite as good as I hoped.

Had a nice informal meal in the lounge , great service took advantage of a great offer they are running.

We have been using the Palm Court for our business meetings for the past 8 years and have to say that the team are always very professional and personable. Headed up by Jay the GM, Rebecca and the rest of the team deliver outstanding customer service and we (Sweet P Catering) can't recommend the Palm Court enough!

Relaxing Hotel attentive staff,always welcoming. Good food and lovely Coffee .

My extended family and I have had the most wonderful holiday together at the Palm Court. All the staff were so attentive and helpful, the rooms were clean and comfortable and the breakfasts were delicious especially the kippers. Great value for money. Thank you Palm Court.

Had a lovely cream tea here in the public restaurant and would happily go there again

We have just stayed again our 16th year running! Excellent staff nothing is too much trouble and they make you feel comfortable and very welcome. Reception staff amazing. The meals for breakfast and dinner are wonderful! We will definitely be going again next year for our 17th year!

I liked the hotel. The staff was very friendly and nothing was a bother to them if you needed enything. Meals were every good. Our room was exalent. I would stay there again. It's near to the shops and the beach.

Great hotel staff very friendly room was fantastic Glaisdale suit breakfast was excellent would reccommend to anyone staying in Scarborough

Great hotel, very comfortable and friendly, service at the reception and restaurant, superb!!!

Very nice stay food excellent, if there was one criticism is that the carpets could do with a good clean. Hence 4 stars.
Good location. Definitely worth a stay

We held our wedding reception at Palm Court on Sat 19 Sep 20 and can only thank the staff on a fantastic job. Given the conditions imposed on our reception the staff worked tirelessly to ensure our requirements were met and a good time was had by all. They kept all attendees safe without an authoritarian approach. Last minute changes were catered for with no fuss and we were kept informed throughout. We would both like to thank Steve and Adriana for their assistance, expertise and efforts to make our day extra special.
P.S. Breakfast was great!

Palm court is located in the heart of Scarborough, fantastic location and beautiful decorated rooms

Just a night away stopped of in Scarborough and stayed at the palm court hotel lovely place staff very nice room lovely and clean fabulous breakfast highly recommended

Delicious Afternoon tea in lovely environment, highly recommended.

My mother and I went for morning tea and was totally disgusted at the miserly amount of food we received for a lot of money. The pieces of cake where so small that it was not really worth having. We feel it is an overpriced rip off. Julie Gray

Palm court is definitely one of the better place to stay in Scarborough!! The parking facilities are excellent, the hotel is always clean and well maintained. Having stayed in others in the surrounding area, I must say this is by far one of the better ones!!

The Palm Court really does English afternoon tea justice completed by a gifted pianist

It's ok small out dated rooms but beds are really comfy but small lounge area is lovely and dinner is is very pleasant but expensive for this hotel to stay here stayed in lots of Hilton's and the price was cheaper and much more bigger rooms and modern I would not return to this hotel thou staff was very pleasant and helpful just too over priced for 3 star hotel

Woah, that chef was superb man it was crazzyyyyy, proper nice food and seafood adjusted menu catered to the stunning location, well in lads and ladies, good meal

Afternoon tea was delicious and the service was very good and friendly. The decor was tasteful but was let down by the dated and tired carpets and soft furnishings.

Excellent family run hotel now in its 2nd generation

Excellent hotel ,bar staff great and restaurant staff great in fact all the staff were great:

Christmas work meal: the food was okay but did seem largely overpriced

Lovely hotel, great food and friendly staff. Only reason for not giving 5 stars was that it could do with a little modernisation.

It was enjoyable - afternoon tea with a friend which was a Christmas present.
The only issue was i have MS use a wheelchair - steps and location of toilet.
Friendly staff

Great place, placial and great service, table service albiet under these circumstances.

During a weekend away with my wife we stayed in the Glaisdale Suite which was spot on and a beautifully presented room. One thing we noticed was what a friendly relaxed atmosphere it is at Palm Court Hotel... the staff couldn't do enough for us so we'll certainly be back!

Just used the car park, reasonably priced but the spaces are a little small

Wonderful stay staff very professional food wonderful

Well the recptionist at the time of booking in was quite rude and not very weloming.. if i was by ones self i would of gone home ..
Yet the rest of the staff was wonderful...
Room Very Small no latch on the door ..bathroom tiles not the cleanest ..towels fab .breakfast excellent...covid regulations very good..manager aware of the faults and hopefully will rectify in the future ...over all will return ... as good breakfast ...parking good ..staff overall pleasant..especially beth ...

Excellent stay with very good and tasty food. The staff worked very hard, were extremely courteous in all areas. Well done all of you

Attended a lunch at Palm Court Hotel today which was excellent. Good food and attentive service.

Fantastic hotel very clean love stopping there with the family...

Always a treat to have afternoon tea here. Plenty of sandwiches, plenty of tea and almost too much cake! Service can either be fab or a little bit and miss. On our last visit there was a large party if us booked in advance but only one serving person seemed to be allocated to us which made the service slightly slow in terms of refills and requests. But, a fab atmosphere and when there's less than 20 of you, the service is fine. It was a bit cold in there when we last visited but this may be because we were near the door, but this won't stop us returning.

Excellent afternoon gentlemen and ladies tea. Lovely friendly waitress.

If you get the right room great there was a noise problem which they told was fixed. Enjoy your stay like we did and feed the swans.

Nice hotel.room was very small on 4th floor.only stayed one night that was enough.seagulls squawking all night.nesting on the roofs.didn't sleep much.on the positive side breakfast was wonderful.staff were very friendly and helpful.they know all about the seagulls.

Nice old fashioned place. Nicely maintained. Afternoon tea. Service a bit slow though.

I Highly recommended the Palm Court Hotel in Scarborough the food is amazing and the staff are very friendly and professional.

We always enjoy staying here, bar man is very good and friendly. Location is top end of the town close to shopping area

Very friendly and relaxed evening piano a great bonus played very well made our evening. The breakfast was very good too plenty to choose from.

Always a pleasure visiting, dining or staying at Palm Court.

Very well appointed rooms. Cheerful and efficient staff. Great selection and quality food. Small swimming pool a real bonus.

Private pool but was overlooked by the restaurant. Good food

Didnt stay, went for supper menu,absolutely delicious. Really nice welcome from the barman,hes always very friendly. Lovely waitress, Laura, couldn't have been nicer.

Lovely breakfast restaurant staff very kind overall a very good experience

Great food, gorgeous Lounge Bar, great service. All freshly cooked food. We will definitely return.

Me and my husband Decided to try the champagne classic afternoon tea on arrival we were greeted with a nice welcome and seated to our table. Service and food was nice although the ribbon cut sandwiches were cut to different thicknesses. More

very nice place to be in sunny Scarborough place very clean exceptional staff very attentive will be back

Rooms nice and clean, staff pleasant and free parking which is a bonus in Scarborough. Location is also very good both for the town and seafront.
Breakfast was very bland, in fact the field mushrooms served with the full English breakfast were so tough and dry I could have soled my shoes with them! Breakfast was so disappointing we decided not to try the evening meals at the hotel and ate out every night instead.

Staff friendly and room spotless. The room, however, was small and scruffy. Overpriced.

Favourite place to have a quiet dri k and a bite to eat very helpful and friendly staff

Staff beds and food some noise from pub across road

Didn't stay at the hotel itself but had afternoon tea there. We arrived during the worst storm the UK has had for years and parts of the hotel including the lounge had no electricity. Not the hotel's fault, sometimes things happen. The staff member we dealt with, Laura, was incredibly helpful and friendly. She repeatedly apologised and set us up at a table surrounded by candles. The food was lovely, there was plenty of tea and the lack of electricity made the visit a bit more of an occasion. No complaints at all.

Lovely ambience. Nice food. Nice room. Very pleasent lady on reception.

Lovely breakfast, close to local attractions and shops. The indoor pool is not very well maintained and the rooms could be modernised but overall a lovely hotel.

It was amazing loved every minute of it very friendly staff very clean breakfast was delicious would highly recommend