I recently worked with the architecture firm for a...
I recently worked with the architecture firm for a residential project, and while the team displayed a good understanding of design principles, I found the communication to be lacking. The initial concept presentation was impressive, but there were significant delays in responding to our feedback, which resulted in a longer project timeline than anticipated. The final design was satisfactory, but I believe there is room for improvement in terms of customer service. The website showcases a diverse portfolio, but I would have appreciated more transparency about project timelines and communication expectations. Overall, it was an average experience, and I hope to see the firm prioritize client communication in the future to enhance the customer experience.